Network Connection Problem

cloud_dog

Hi

Was hoping some could help.....

The OH laptop appears to have developed problems accessing the internet via the home router. It connects OK but there is no access to the internet.

All other network devices are fine.

I've tried deleting the network entry and recreating it but the same problem exists.

I have noticed that Windows Firewall has 'Home' network as not connected and 'Public' as being connected and I think this may be relevant but cannot find out how to turn off/on the firewall connection status.

Figment

Go into the Network and Sharing Center. What icon is displayed next to your network's name under "View your active networks"?

What version of Windows on the laptop?

cloud_dog

Figment wrote: »

Go into the Network and Sharing Center. What icon is displayed next to your network's name under "View your active networks"?

What version of Windows on the laptop?

hi

It's displaying a park bench icon with unidentified network / public network.

Laptop is a Windows 7 Pro OS

Figment

cloud_dog wrote: »

hi

It's displaying a park bench icon with unidentified network / public network.

Laptop is a Windows 7 Pro OS

Click on Unidentified / Public Network, change to Private

cloud_dog

Figment wrote: »

Click on Unidentified / Public Network, change to Private

Hi clicking on the park bench icon in the 'View your basic network information and set up a connection' informs me that I need to turn on network discovery; but I'm not sure I really want/ need to do this?

Or

Clicking on the icon in the 'View your active networks' merely gives me the option to change the network name..... Except I can't as the name field doesn't allow editing.

I've tried deleting the network entry and recreating it but I hit the same problem. I just need to get Windows bloody firewall to see it as a home private connection.

I know the router is OK because all other devices are OK and with the laptop we can connect to an actual public network nearby

debitcardmayhem

Go to network and sharing centre,on the map under Network it should say Public click on that and make it Home Network

See below

debitcardmayhem

cloud_dog

debitcardmayhem wrote: »

Go to network and sharing centre,on the map under Network it should say Public click on that and make it Home Network

See below

hi

Thanks for trying but I can't see where you mean 'public' I don't have that.

I have pretty much the same screen as you but your houses are park benches and my network is unidentified

GunJack

that's where you need to be the blue writing in the above screenshot is a link to be able to change the network type - on yours, click public/unidentified and change to Home network, and you'll get a house instead of a park bench......

cloud_dog

GunJack wrote: »

that's where you need to be the blue writing in the above screenshot is a link to be able to change the network type - on yours, click public/unidentified and change to Home network, and you'll get a house instead of a park bench......

Thanks, I'll have to give it a go tomorrow as the OH has taken her laptop away.

debitcardmayhem

GunJack wrote: »

that's where you need to be the blue writing in the above screenshot is a link to be able to change the network type - on yours, click public/unidentified and change to Home network, and you'll get a house instead of a park bench......

Hi GJ thanks