Simply Electronics - Simply Avoid!

ourphil

I would avoid this company!
They lie to you about everything.

That its in stock
The despatch time
The customer service is awful.
You cant speak to anyone that can do anything or find any info.
They lie about where they are and where your goods are located
Waiting 7 to 14 days for your goods in this modern world is bad enough until they divert it to your attention that it is 7-14 WORKING DAYS!
And then..
When you chase them on the 15th Working day, its still being packed, as it was 48 hours earlier (a camera lens)
"Its in our UK Oxford warehouse" you will get it in 48 hours.
You then wait 48 hours and it doesn't arrive.
AHHHHH!

Anyway, to cut a long story short, I paid by paypal, I filed a paypal dispute and claim, and as if my magic a tracking number appears! (Today)
The goods are in Veenendaal (Netherlands) and will take 72 hours to get to me.
I'll keep you posted but its not worth buying from them to save £50-£60 ever again.
God knows what will happen if there is a warranty claim.