can't get rid of Trojan virus!!! (hijack this log included)

pennypincher2013

Avast version 7 found 2 high threats win32:dropper.gen found in my downloaded folder in rkill.com. I went to move them to the chest but it says this "Error: Virus chest is not running. RPC Communication Failed (2147422219) What should I do or what can I do to fix this? I run a weekly virus check so this virus has been here possibly since last Sunday. I'm concerned because tonight I've logged into an email account that's linked to Paypal and logged into ebay.
I dont know what to do next. Help me Obi Wan Kenobi. Or anyone else out there. Your my only hope.

wont let me attach hijack this log

waddler_8

Probably a false positive.

Download DDS from the link below and save it to your desktop:

Link

After you've downloaded it and saved it to your desktop:

• Double click DDS to run it.
• When it's finished, DDS will open two logs:

1. DDS.txt
2. Attach.txt

Save both reports to your desktop.

Copy & paste the contents of just DDS.txt for now and post it here (you may need to split the log over separate posts)

pennypincher2013

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 1.7.0_05
Run by Jones at 23:11:21 on 2013-02-10
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.2815.1038 [GMT 0:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe
C:\Program Files\Common Files\AOL\1269802939\ee\AOLDesktop.exe
C:\Program Files\Common Files\AOL\1269802939\ee\aolsoftware.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
.
============== Pseudo HJT Report ===============
.
uSearchURL,(Default) = hxxp://search.aol.co.uk/web?isinit=true&query=%s
uURLSearchHooks: {3806b089-6759-411d-b2c3-b7995a9f34d7} - <orphaned>
uURLSearchHooks: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - <orphaned>
mURLSearchHooks: {3806b089-6759-411d-b2c3-b7995a9f34d7} - <orphaned>
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\alwil software\avast5\aswWebRepIE.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: AOL Broadband Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} -
TB: AOL Broadband Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} -
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\alwil software\avast5\aswWebRepIE.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} -
EB: &Research: {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\program files\microsoft office\office12\REFIEBAR.DLL
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [SandboxieControl] "c:\program files\sandboxie\SbieCtrl.exe"
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [avast] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre7\bin\jusched.exe"
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: &AOL Toolbar Search - c:\program files\aol\aol broadband toolbar 5.0\resources\en-gb\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_15-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{4846BBA3-4987-403D-BFB4-04CAA89F5015} : DHCPNameServer = 192.168.1.254
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\24.0.1312.57\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\jones\appdata\roaming\mozilla\firefox\profiles\mrdey6xp.default\
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\oracle\javafx 2.1 runtime\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\jones\appdata\locallow\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_4_402_287.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: !HIDDEN! 2011-01-21 01:18; [EMAIL="smartwebprinting&#64;hp.com"]smartwebprinting@hp.com[/EMAIL]; c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R1 aswKbd;aswKbd;c:\windows\system32\drivers\aswKbd.sys [2012-8-28 18544]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-5-27 738504]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-1-25 361032]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-1-25 21256]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-1-25 58680]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2013-2-10 44808]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-9-17 398184]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-9-17 682344]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-1-20 21104]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-2-10 40776]
R3 SbieDrv;SbieDrv;c:\program files\sandboxie\SbieDrv.sys [2012-6-17 137488]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-6-23 52224]
.
=============== Created Last 30 ================
.
2013-02-10 22:43:36 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-02-10 21:05:23

---

d

---

w- c:\users\jones\appdata\local\Programs
2013-02-09 18:20:32

---

d

---

w- c:\users\jones\appdata\local\Sun
2013-02-06 20:12:59

---

d

---

w- c:\users\jones\appdata\local\{1DA467A1-5A9D-45C6-B16B-92BD24BC05D7}
2013-01-15 20:10:42

---

d

---

w- c:\users\jones\appdata\roaming\TP
.
==================== Find3M ====================
.
2013-02-09 18:44:46 74096 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-02-09 18:44:46 697712 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-12-16 14:13:28 295424 ----a-w- c:\windows\system32\atmfd.dll
2012-12-16 14:13:20 34304 ----a-w- c:\windows\system32\atmlib.dll
2012-12-14 16:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-12-07 12:26:17 308736 ----a-w- c:\windows\system32\Wpc.dll
2012-12-07 12:20:43 2576384 ----a-w- c:\windows\system32\gameux.dll
2012-11-30 04:53:34 169984 ----a-w- c:\windows\system32\winsrv.dll
2012-11-30 04:47:45 293376 ----a-w- c:\windows\system32\KernelBase.dll
2012-11-30 02:55:25 271360 ----a-w- c:\windows\system32\conhost.exe
2012-11-30 02:38:59 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2012-11-30 02:38:59 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2012-11-30 02:38:59 3584 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2012-11-30 02:38:59 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2012-11-23 02:56:23 2345984 ----a-w- c:\windows\system32\win32k.sys
2012-11-23 02:48:41 49152 ----a-w- c:\windows\system32\taskhost.exe
2012-11-22 04:45:03 626688 ----a-w- c:\windows\system32\usp10.dll
2012-11-20 04:51:09 220160 ----a-w- c:\windows\system32\ncrypt.dll
2012-11-14 02:09:22 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-11-14 01:57:37 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-11-14 01:49:25 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-11-14 01:48:27 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-11-14 01:44:42 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2004-11-11 16:36:30 1020416 ----a-w- c:\program files\PSCore3.dll
2004-11-11 16:36:28 92160 ----a-w- c:\program files\PSSourceFilter3.dll
2004-11-11 16:36:24 901120 ----a-w- c:\program files\MSRAAutoFix.dll
2004-11-11 16:36:24 77312 ----a-w- c:\program files\PSPublish.dll
2004-11-11 16:36:22 78848 ----a-w- c:\program files\CabinetDll3.dll
2004-11-11 16:36:22 76800 ----a-w- c:\program files\bandexpander.dll
2004-11-11 16:36:22 71680 ----a-w- c:\program files\PSTransitionFilter.dll
2004-11-11 16:36:22 49664 ----a-w- c:\program files\PSDMusicDMO.dll
2004-11-11 16:36:22 41984 ----a-w- c:\program files\WavDest3.dll
2004-11-11 16:36:22 102912 ----a-w- c:\program files\PhotoStory3.exe
2004-09-17 19:00:26 31440 ----a-w- c:\program files\PSLegitCheck.dll
.
============= FINISH: 23:12:52.13 ===============

MetaTron1802

I've found that sometimes the AV package wont remove something, because it's spyware not a 'virus' - as such.

I'd get a copy of Malware Bytes - apparently cant post the url as i'm a newbie!- but google knows everything if you follow the .org link its free and has worked for me in the past.

if you can download it, restart you system in safe mode with networking, by repeatedly pressing f8 on start up.
install malwarebytes, let it update then run a full scan.

hopefully this helps and will erradicate the begger!

waddler_8

The DDS log looks ok.

If the detections are for Bleeping Computers rkill.com only, then it's safe to ignore the warnings. Because of what the tool does (Kills processes etc), it is detected by antivirus companies from time to time. These are false positives.

waddler_8

MetaTron1802 wrote: »

restart you system in safe mode with networking, by repeatedly pressing f8 on start up.
install malwarebytes, let it update then run a full scan.

It's recommended to run mbam in normal mode & a quick scan, rather than safe mode & a full scan.

http://helpdesk.malwarebytes.org/entries/21892442-Should-I-scan-with-Malwarebytes-Anti-Malware-in-Safe-Mode-

http://helpdesk.malwarebytes.org/entries/20883848-What-is-the-difference-between-the-three-scan-types-in-Malwarebytes-Anti-Malware-

pennypincher2013

waddler_8 wrote: »

The DDS log looks ok.

If the detections are for Bleeping Computers rkill.com only, then it's safe to ignore the warnings. Because of what the tool does (Kills processes etc), it is detected by antivirus companies from time to time. These are false positives.

Phew! Yeah only for rkill.com. I'm going to run malware bytes to make sure there's nothing else. Do you know why avast has made a false positive now? rkill.com has been on my computer for almost 2 years. Thank you for taking a look at my log and saving me a lot of stress. :beer:

waddler_8

Probably a mixture of it being an old copy of rkill (It's updated regularly) and new definitions updates from Avast.

It's a generic detection (win32:dropper.gen) & generic detections use a broad set of rules to identify possible malware and can be prone to false positives from time to time.

Avast isn't detecting the latest copy of rkill.

https://www.virustotal.com/file/eb06b0835418731f9b9c5a37bb52f013d38ab50fe293f2cadcbda0be9684c163/analysis/1360537674/

waddler_8

You should also post the contents of the other log - attach.txt

You've at least a vulnerable version of Java installed.

http://www.securelist.com/en/analysis/204792255/Kaspersky_Security_Bulletin_2012_The_overall_statistics_for_2012#4

Vulnerable applications targeted by malicious users

While we called 2011 the year of the vulnerability, 2012 can justifiably be described as the year of the Java vulnerability, with half of all detected exploit-based attacks targeting vulnerabilities in Oracle Java.

pennypincher2013

Here's the attach.txt log. Since that log Ive downloaded this Java version 7 update 13. Is this version ok?

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 21/01/2011 02:00:59
System Uptime: 10/02/2013 21:08:09 (2 hours ago)
.
Motherboard: MEDIONPC | | MS-7366
Processor: Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz | CPU 1 | 1999/333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 272 GiB total, 188.586 GiB free.
is FIXED (NTFS) - 25 GiB total, 15.684 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP118: 15/11/2012 12:33:34 - Windows Update
RP119: 28/11/2012 17:44:02 - Windows Update
RP120: 12/12/2012 19:30:04 - Windows Update
RP121: 20/12/2012 19:43:51 - Windows Update
RP122: 09/01/2013 21:37:49 - Windows Update
RP123: 09/02/2013 18:21:43 - Installed J2SE Runtime Environment 5.0 Update 15
RP124: 10/02/2013 21:04:02 - avast! Free Antivirus Setup
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
32 Bit HP CIO Components Installer
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.01)
AOL Broadband Toolbar 5.0
AOL Registration
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Software Update
avast! Free Antivirus
Bing Bar
BufferChm
CCleaner
ClearCloudUtility
Compatibility Pack for the 2007 Office system
Coupon Printer
CyberLink LabelPrint
CyberLink Power2Go
D1600
D3DX10
DeviceDiscovery
DHTML Editing Component
DJ_SF_06_D1600_SW_Min
Driving Test Success - All Tests (2009-2010)
EPSON Scan
FileHippo.com Update Checker
FileZilla Client 3.5.0
Final Draft
Freecorder
GIMP 2.6.11
Google Chrome
Google Drive
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
GPBaseService2
Harmony Hollow Software Toolbar
Hewlett-Packard ACLM.NET v1.1.0.0
HiJackThis
Hitman Pro 3.5
HP Customer Participation Program 13.0
HP Deskjet D1600 Printer Driver Software 13.0 Rel .6
HP Imaging Device Functions 13.0
HP Print Diagnostic Utility
HP Print Projects 1.0
HP Product Detection
HP Smart Web Printing 4.60
HP Solution Center 13.0
HP Update
HPDiagnosticAlert
HPPhotoGadget
hpPrintProjects
HPProductAssistant
HPSSupply
hpWLPGInstaller
Inquisit 3 Web Edition
J2SE Runtime Environment 5.0 Update 15
Java Auto Updater
Java(TM) 7 Update 5
JavaFX 2.1.1
Junk Mail filter update
Malwarebytes Anti-Malware version 1.70.0.1100
MarketResearch
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox 13.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
NVIDIA Display Control Panel
NVIDIA Drivers
OGA Notifier 2.0.0048.0
Photo Story 3 for Windows
PVSonyDll
QuickTime
Realtek High Definition Audio Driver
Safari
Sandboxie 3.72 (32-bit)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Shop for HP Supplies
SmartWebPrinting
SolutionCenter
Sophos Virus Removal Tool
SoulSeek 157 NS 13e
Spybot - Search & Destroy
StarOffice 9
Status
The Hat 2.4
Toolbox
TrayApp
U.B. Funkeys
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Viewpoint Media Player
WebReg
Widestream6
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Youtube Downloader HD v. 2.9.3
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==== Event Viewer Messages From Past Week ========
.
10/02/2013 19:15:58, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xffff0048, 0x00000001, 0x8ad478aa, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 021013-18782-01.
09/02/2013 17:28:38, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk2\DR2.
07/02/2013 10:52:37, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xffff0050, 0x00000000, 0x8acd14d1, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 020713-19468-01.
06/02/2013 18:58:23, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xff7f0050, 0x00000000, 0x8acca4d1, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 020613-24117-01.
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==== End Of File ===========================

waddler_8

pennypincher2013 wrote: »

Since that log Ive downloaded this Java version 7 update 13. Is this version ok?

Make sure these are removed:

J2SE Runtime Environment 5.0 Update 15
Java Auto Updater
Java(TM) 7 Update 5

You can help mitigate any threat by disabling Java in your browser, only enabling it for sites you explicitly trust that require it.

http://www.java.com/en/download/help/disable_browser.xml


Firefox needs updating too - remove Mozilla Firefox 13.0.1 (x86 en-US)

Download: http://www.mozilla.org/en-US/firefox/new/