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professional passport photos rejected

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  • For our previous passports I did the photos myself. We have a cream wall, set up the camera on a tripod, set up the photo like the one in the example, took the pics and sent them away. Passports came back within a fortnight.
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  • peachyprice
    peachyprice Posts: 22,346 Forumite
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    For our previous passports I did the photos myself. We have a cream wall, set up the camera on a tripod, set up the photo like the one in the example, took the pics and sent them away. Passports came back within a fortnight.

    Me too, I've never paid anyone to take them and I've certainly never paid anyone at the PO to 'check' my forms that I'm quite capable of filling in myself, or even better had printed off by the passport office.
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  • jackieblack
    jackieblack Posts: 10,564 Forumite
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    For our previous passports I did the photos myself. We have a cream wall, set up the camera on a tripod, set up the photo like the one in the example, took the pics and sent them away. Passports came back within a fortnight.

    How do you get them printed out at the right size?
    That's where I've always got stuck :o
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  • Cherryscone
    Cherryscone Posts: 1,412 Forumite
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    when i last sent my renewal the woman at the post office said there was a shadow behind my ear and she was 90% sure that it would be sent back ,i said look if it is i will get it redone so away it went i got my new passport a week later all was fine .
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  • peachyprice
    peachyprice Posts: 22,346 Forumite
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    edited 8 February 2013 at 1:12PM
    How do you get them printed out at the right size?
    That's where I've always got stuck :o

    I have an HP photo printer which has passport photo as a size option, it even has options to print US and Australian size passport/visa photos too.
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  • Annabee
    Annabee Posts: 654 Forumite
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    I rang the actual Passport Service (IPS) for advice. They said that as long as the background is cream or light grey,not white, it should be fine. They did mention that post office staff can sometimes be over-cautious, to protect their revenue.

    If the photos were to be rejected by them (IPS), I would just have to supply new photos, and would not have to pay any additional fees. It would just result in a hold-up, and maybe the cost of a stamp. As I won't be travelling for months, this is fine by me.

    . They told I could go back to the PO and insist it is sent off using existing photos. I am going to go ahead with this, just to prove the post office clerk wrong (hopefully!)..
  • callum9999
    callum9999 Posts: 4,436 Forumite
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    How do you get them printed out at the right size?
    That's where I've always got stuck :o

    It looks different to when I did it, but I used something like https://www.epassportphoto.com

    Upload the picture you want to use and then it will make a sheet of them for you to print out at the right size. Double check before sending them off though, I don't know how accurate they are (it says to take a photo on a white background for example, whereas it should be cream/light grey).
  • callum9999 wrote: »
    It looks different to when I did it, but I used something like https://www.epassportphoto.com

    Upload the picture you want to use and then it will make a sheet of them for you to print out at the right size. Double check before sending them off though, I don't know how accurate they are (it says to take a photo on a white background for example, whereas it should be cream/light grey).

    Remember to order BORDERLESS prints or the size of your finished images will be too small.
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