my annual diabetic eye test shows earlier eye test might be wrong

browneyedbazzi

daz378 wrote: »

thought as much, maybe its not their fault , but these glasses cost £130 and may have to fork out again not good

Some opticians will supply new lenses free if your prescription changes within a short period of time (I've been some places where it is up to a year). I don't know what specsavers policy is on this but it is worth contacting them and asking...even if you don't get free new lenses you may get a discount.

meerustar

I hate specsavers with a passion.

I went for my eye test and was told I needed new glasses. Got my new glasses and everything was blurred. I was told to go away with them for a few days and my eyes would adjust. I ended up with headaches and feeling sick.

Took them back to specsavers and told them I could read better without them! Had another eye examination and was told the glasses were right. However, the optician told me that he would reduce the strength of the glasses a little. Went back, got new glasses and they were fine.

Took my new glasses to Boots to ask if they could check my new prescription glasses against my old ones and was told the lenses were exactly the same as the old ones and I never needed new glasses!

Went back to specsavers, told them that I never needed new glasses and they were just trying to sell me them for the sake of it. I was told that I couldn't have a refund as I had used them. Started to protest quite loudly but politely in the shop with customers watching, and the manager came over, ummed and ahhed for a bit then gave me a full refund.

Since telling people of my encounter, I've been surprised at the amount of people who have had similar experiences.

I'd go to specsavers, get the prescription and then go to another opticians who have no past history of your eyes to do a test and see if you really do need to shell out for new glasses.

mattyprice4004

daz378 wrote: »

had my diabetic eye test today left eye ok , right eye couldnt even see the the first big H . when last year both eyes were virtually the same , got halfway down the opticians chart..... yet i had an eye test with specsavers in june 12 and bought new glasses. as my right eye really deteriorated this much? or did specsavers get it wrong? and what if anything can i do about it?

Unfortunately humans don't come with a warranty as standard.
Eyesight can go downhill SO fast. Just the joys of being alive I suppose lol.

daz378

booked a free eyetest with eyeline opticians on monday , will compare prescription with june prescription. Has anyone used this company?, dont really trust specsavers now, though may try and get a discounted pair with specsavers using new prescription, if Eyeline dont hard sell me into getting a pair

libra10

My husband has Diabetes Type 2, and needs yearly eye tests.

He goes to Specsavers, and after this year's examination, was given a prescription for a different lens for just one eye, the other eye hadn't changed.

He asked could the new lens could be placed in his existing frames and they agreed, but still charged £90!

Definitely not cheap!

Mojisola

meerustar wrote: »

I hate specsavers with a passion.

I went for my eye test and was told I needed new glasses. Got my new glasses and everything was blurred. I was told to go away with them for a few days and my eyes would adjust. I ended up with headaches and feeling sick.

Took them back to specsavers and told them I could read better without them! Had another eye examination and was told the glasses were right. However, the optician told me that he would reduce the strength of the glasses a little. Went back, got new glasses and they were fine.

Took my new glasses to Boots to ask if they could check my new prescription glasses against my old ones and was told the lenses were exactly the same as the old ones and I never needed new glasses!

Went back to specsavers, told them that I never needed new glasses and they were just trying to sell me them for the sake of it. I was told that I couldn't have a refund as I had used them. Started to protest quite loudly but politely in the shop with customers watching, and the manager came over, ummed and ahhed for a bit then gave me a full refund.

Since telling people of my encounter, I've been surprised at the amount of people who have had similar experiences.

It depends on the individual shops, I think.

I had the reverse experience - very bad treatment resulting in glasses that gave me headaches from Boots - excellent service from our local Specsavers.

honey10

I am also diabetic, and have worn glasses for the past 20 years, and have never gone more than a year without needing new glasses. I don't think the change in your eyesight has anything to do with the diabetes though, unless your retinopathy screening has a cause for concern, I think it's just the way eyes develop.

On a side not, I have used Specsavers since being discharged from the hospital (18 ish years ago) and they were the recommended opticians then.

daz378

i read the specsavers thread , basically its a franchise , so the quality of service depends on who runs the branch, before this pair ive had no problems with specsavers, and indeed may not be their fault. However by going to another optician , im serving MY best interests, by removing possible contributing factor

pmduk

Remember an eye test is pretty subjective and depends on the answers that the patient gives.

daz378

but the margin of error , cant be that great and im motivated to be as accurate as possible , i do not want to have to pay another 100 quid in 6 months