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M&S should I switch

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Susan1942
Susan1942 Posts: 1,460 Forumite
Part of the Furniture 1,000 Posts Name Dropper
I am now at the end of a fixed rate with M&S I am a bit scared to change to another supplier With M&S I can stay and pay £7 per month moreTo change I could go with EDF and save a little based on what the new price would be. Looking at the Customer Service is just **
uswitch suggested I could change to Scottish power who have a better Customer score.
Previously I had been with Atlantic then Go Direct 5 and then M&S All are basically all with SSE Have never had any problem with any of these supplier. My question is is it really worth changing for say £84 per year or peace of mind that I won't encounter problems with a new supplier

I have economy 7 and use 80% on the night rate. Advice would be appreciated as I am elderly living in a retirement apartment. Difficulty in making decisions.

Thank you

Sue

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  • Wywth
    Wywth Posts: 5,079 Forumite
    Susan1942 wrote: »
    I am now at the end of a fixed rate with M&S I am a bit scared to change to another supplier With M&S I can stay and pay £7 per month moreTo change I could go with EDF and save a little based on what the new price would be. Looking at the Customer Service is just **
    uswitch suggested I could change to Scottish power who have a better Customer score.
    Previously I had been with Atlantic then Go Direct 5 and then M&S All are basically all with SSE Have never had any problem with any of these supplier. My question is is it really worth changing for say £84 per year or peace of mind that I won't encounter problems with a new supplier

    I have economy 7 and use 80% on the night rate. Advice would be appreciated as I am elderly living in a retirement apartment. Difficulty in making decisions.

    Thank you

    Sue

    You seem to be ok doing the comparisons :)

    As you know, M&S energy is essentially just another name/tariff supplied by SSE.

    It's up to you if you consider £84 is a cost worth paying to remain with 'the devil you know'.

    Although SSE are one of the better suppliers as far as customer service goes, I'm not sure I'd pay £84 a year more for any one suppliers customer service compared to another. I may not even contact them in the year. You only usually need to contact them if they have already made a mistake!

    What could you spend £84 on?

    But ultimately it's your money, and your decision on how you spend it.
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