PCN number not found

flazzy

Hey all

my wife got a parking ticket about 10 days ago. tonight we attempted to pay the ticket online and kept getting an error screen. So we attempted to use their 24 hour automated payment line. After entering the PCN number the robot woman said they could not find the notice. We tried this twice and twice they could not find the notice. So where do we stand? we have tried 5 times to pay the bill but have no way to. If they cannot find it on their system, does the ticket technically not exist? Is i t worth my while ringing them tomorrow to find out whats going on?

Bexley council is the borough dealing ( or not dealing with it as it were).

Thanks.

Stroma

Why not appeal this with https://www.pepipoo.com ? Most penalty charge notices have problems of one sort or another, they can help in this regard

Coupon-mad

flazzy wrote: »

Hey all

my wife got a parking ticket about 10 days ago. tonight we attempted to pay the ticket online and kept getting an error screen. So we attempted to use their 24 hour automated payment line. After entering the PCN number the robot woman said they could not find the notice. We tried this twice and twice they could not find the notice. So where do we stand? we have tried 5 times to pay the bill but have no way to. If they cannot find it on their system, does the ticket technically not exist? Is i t worth my while ringing them tomorrow to find out whats going on?

Bexley council is the borough dealing ( or not dealing with it as it were).

Thanks.

I wouldn't consider it as a bill to just be paid. Most can be appealed successfully so you may as well try pepipoo rather than parting with your money so quickly. I go on there as 'SchoolRunMum' and seem to recall some recent successes with Bexley tickets.

flazzy

thats what i was thinking.....if they cannot find it on their system then they haven't processed it or whatever they do with them.....if i physically cannot pay it, then should i go to the effort to ring them or just leave it? surely they cant double the fine after it goes over 14 days as i have no way of paying it......

thanks for your help

Coupon-mad

NO. Do not just leave it!!!!!!!!!!

Never ignore a real Council PCN. They do not just go away unless they have the wrong car reg or something (check the PCN).

Go to pepipoo for help, and why not send an appeal snail mail if you are sure they have the right car reg number. Send it by normal 1st class post with the PCN number on it, saying whatever you like.

Really not sure why you are so keen to just pay a PCN when most win in the end when appealed.

flazzy

im not that eager to pay it!! :-) gone over to that site and posted the same question after reading the info etc.....gonna see what they say tomorrow when i ring them.....

thanks

flazzy

or as you say a slow letter.....:-)

spacey2012

flazzy wrote: »

im not that eager to pay it!! :-) gone over to that site and posted the same question after reading the info etc.....gonna see what they say tomorrow when i ring them.....

thanks

They will say give me the reg number and date and ticket number, click click click there it is online now, bye.

Coupon-mad

flazzy wrote: »

im not that eager to pay it!! :-) gone over to that site and posted the same question after reading the info etc.....gonna see what they say tomorrow when i ring them.....

thanks

No. Never ring up about a PCN, NEVER. Also you'd be tipping them off about it not being online.

This has to be in writing, you need a paper trail throughout. You need to appeal so wait for pepipoo to respond first.

flazzy

but thats what im saying....it is wrong....the PCN number is not being recognised by the council payment line.....they have no record of it so effectively i have a void ticket......or am i wrong?

thanks for you help.....

Coupon-mad

flazzy wrote: »

but thats what im saying....it is wrong....the PCN number is not being recognised by the council payment line.....they have no record of it so effectively i have a void ticket......or am i wrong?

thanks for you help.....

No you are wrong. A PCN is live unless it has a wrong CAR REG NUMBER.