BT - Your message was not sent.

MaltCote

Hi,

We've been getting the below message for nearly 2 weeks now. BT help (!) don't seem able to fix it. Anyone else come across this? know how to fix it/get it fixed? This message comes when using webmail, we can't use our normal email client either.

Your message was not sent.

Your account has been temporarily blocked from sending messages. This block can be caused by sending messages that trigger our spam filters, or by having too many recipients in one email. We encourage you to review the contents and recipient list of your message, and try sending it at after an hour or two. Doing so will usually resolve the matter.
If you are still unable to send messages after a 24-hour period, please read our FAQ for more information and to request Customer Care assistance.

We apologise for the inconvenience.

Thanks,
The BT Yahoo! Mail Team

macman

So have you been bulk mailing? I think with BT this can be anything over about 25 recipients?
If not, has your account been hacked and used to send spam? Check your Sent folder and change your password as a precaution.
If not you'll have to contact BT as the autorespond suggests.