Unwanted Text Messages

sarahr_2

i keep receiving text messages from a company called NoWorriesLoans.com advertising their company. at first i ignored these and deleted them, but now i seem to get them every few days. There is no way of replying to the message to ask them to stop as the sender is "NWL" and it doesn't display a number other the the 0871 number to call to sign up.
What do you suggest i do to stop them contacting me again?

richardjames73

Email them with a stern email of complaint?

customerservices@noworriesloans.com

sarahr_2

Have tried that but no answer as yet.
Is there a way of making a complaint about them to anyone?

richardjames73

You could try ofcom and try registering with the TPS, details here

http://www.ofcom.org.uk/static/archive/Oftel/consumer/advice/faqs/prvfaq8.htm

epz_2

send them a registered letter saying you will be charging them £1.50 for proof reading their unsolicited mail and billing them accordingly, keep them for a few weeks then take them to the small claims court. balifs comming through the door of a dodgy loans compay, i would pay money for that lol, if it happens phone skynews would you.

headcoat

I get them approx every couple of weeks. Did you get anywhere with complaining or going to offcom or anything?

robbirroy

epz wrote: »

send them a registered letter saying you will be charging them £1.50 for proof reading their unsolicited mail and billing them accordingly, keep them for a few weeks then take them to the small claims court. balifs comming through the door of a dodgy loans compay, i would pay money for that lol, if it happens phone skynews would you.

That has no basis in law. Its like me telling you I'm going to charge you £1.50 for reading your posts, then taking you to small claims when you don't pay.

Intasun32

Sarahr,

You have been receiving what is known as 'Unsolicited Promotional Texts' which is against terms & conditions set out by both the 'Information Commisioners Office' (ICO) & 'PhonePayPlus'.

E-mail the sender and inform them they are going to forward a complaint against them to these two bodies, don't phone on the 0871 number it is minimum 12p+ a minute.

Check out the ICO & PhonePayPlus websites and make a complaint either online or by phone. As you have been advised also register with the TPS, also online.

Good luck