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Ovo direct debit manipulation

124

Comments

  • Seems I've stirred up a hornet's nest here!
    Thanks to all that have posted, keep 'em coming!
  • Consumerist
    Consumerist Posts: 6,311 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I think the issue with DD reviews is that too many people don't understand their energy bills and so are not able to present their case for a reasonable DD to the energy suppliers.

    The energy suppliers realise this and, like the banks, take advantage of the situation.

    If ever we get compulsory financial education in schools then this situation might change but until then I don't really know what the answer is. The regulations must, presumably, cater for (pander to?) the least able in society.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • backfoot
    backfoot Posts: 2,700 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Wywth wrote: »
    D'oh, cant you use a search engine or are you just trying to wind me up? (Backfoot trying to wind someone up - now that would be a novel idea wouldn't it)

    I don't know why you seem to have it in for me. Hey ho. Nor do I recognise the wind up accusation either here or elsewhere.

    I hadn't heard or had no knowledge that small Suppliers had to pay a lesser amount over as Government charges. At first glance, I can't see the rationale for that. So after a quick scrutiny of google I still couldn't find anything specific. Nor have you in terms of specifics and accompanying data.

    So I still don't understand the point you are making or how it has relevance to the DD scheme of OVO.

    The OP point was that they manipulate their Direct Debits and I agreed with that point. To that extent, I repeat they are offerring a scheme very much like Eon did with the added benefit of at least compensating customers with a healthy interest rate.

    So no wind up just observations. (:))
  • jalexa
    jalexa Posts: 3,448 Forumite
    Wywth wrote: »
    D'oh, cant you use a search engine

    a bit rich from the person who clyped to MSE about my personal comment.:p
  • Wywth
    Wywth Posts: 5,079 Forumite
    backfoot wrote: »
    The OP point was that they manipulate their Direct Debits and I agreed with that point.
    So did I way back in post#4 ... but only to the extent they explain this on their website. ;)

    Are we happy with the social & envoronmental costs, who pays them and why Ovo are not the 11% cheaper that the cheapest of the big 6 despite this?
  • backfoot
    backfoot Posts: 2,700 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Wywth wrote: »

    Are we happy with the social & envoronmental costs, who pays them and why Ovo are not the 11% cheaper that the cheapest of the big 6 despite this?

    'Are we happy' ? I personally don't hold any strong feelings. I have little expertise in that area so will leave the factions to argue it out.

    From the limited quotes and references, no I still don't understand why OVO are exempt,( if they are ) or, that if they are, that the other quote would explain that differential away when it comes to pricing.

    OVO's own analysis of their bills shows that they do pay renewable levies.

    http://www.ovoenergy.com/our-energy/where-your-money-goes/

    You still haven't provided a source to explain the specifics and data of how they differ from the Big 6 (by 11%). Not saying you are wrong but where is the evidence?
  • Wywth
    Wywth Posts: 5,079 Forumite
    backfoot wrote: »
    'Are we happy' ? I personally don't hold any strong feelings. I have little expertise in that area ...
    You should try it one day; it's good for you :)
    backfoot wrote: »
    You still haven't provided a source to explain the specifics and data of how they differ from the Big 6 (by 11%). Not saying you are wrong but where is the evidence?
    They don't, for the reasons Mr Fitzpatick attempts to explain.

    Try comparing Ovo prices not against the cheapest offerings of the Big 6, but against their standard tariffs that all the loyal customers are on.
    And then investigate also how size of customer base affects costs ;)

    Then you might just be scratching the surface of what is a very complicated cost structure the industry has to deal with.
  • backfoot
    backfoot Posts: 2,700 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I thought it was customer's who are obliged to pay for these government Schemes? How can it be that OVO customers are not involved in funding all these initiatives?
  • Wywth
    Wywth Posts: 5,079 Forumite
    See post#31
  • backfoot
    backfoot Posts: 2,700 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 4 February 2013 at 10:11PM
    It's one quote that Mr.Bentley disagrees with completely.

    Where does it mention 11%?

    If I oppose such Government Schemes, according to you, they can be avoided by switching to OVO. Why aren't they awash with new applications from the many dissenters?
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