Is this normal procedure?????

Cherokee_2

Well I went with my daughter to meet the lady and it was all above board, strange place to meet though I must admit!!!! No it wasnt a mutual agreement, my daughter was given the location. Another question for you though, she has been made an offer on her car, we arent sure what happens, does she just have to accept the offer? Is it negotiable? Her car was insured for £3000, she has been offered £1,700 minus the balance left on her insurance. It seems pretty low to me, how do they calculate this, it was for a year 2000 Vauxhall Corsa Sport in immaculate condition (she has all the service papers etc.)

FlameCloud

It tends to be the lowest possible Glasses guide value for a trade in.

Yes, it is negotiable. They are supposed to indemnify you (put you back into the same financial position you were in immediatly before the loss). Go on autotrader, get 5 or 6 cars of the same age/mileage and argue. I cannot stress this enough, argue until you get what you want.

mattymoo

FlameCloud wrote: »

It tends to be the lowest possible Glasses guide value for a trade in.

Yes, it is negotiable. They are supposed to indemnify you (put you back into the same financial position you were in immediatly before the loss). Go on autotrader, get 5 or 6 cars of the same age/mileage and argue. I cannot stress this enough, argue until you get what you want.

I beg to differ Flamecloud. From memory glasses values roughly split into 4 areas.
A1 - Excellent - price you would expect to pay on a dealer forecourt
Good - general price for a private sale.
Poor - car that has been abused a lot.
Trade in - dealer price for part ex against a new car.

Insurers should be aiming around the Good price mark but with deductions for high mileage, lack of maintenance, pre-existing damage (not the damage you are claiming for) etc. There is a mileage formulae.
It is in this area that you have the scope for negotiation.

To offer trade in values would be against the policy agreement - to offer the market value of the vehicle. Insurance company engineers should never be looking at trade in prices.