Plusnet or talktalk?

khampson

hi i am wanting home phone and broadband for my home and the 2 cheapest is plusnet and talktalk but which is best, i think I read somewhere that plusnet have a 2mb cap is this correct as my neighbour gets 3mb on bt but they are too expensive. What are your thougts please?

Keith

macman

Plusnet is a much higher rated ISP than TT. The only reason to go for TT is if it's cheaper and you're not bothered about poor CS and tech support.
The Plusnet Essentials tariff is capped at 10GB a month, not 2GB.
But I think you are confusing the monthly data limit with a speed cap-there is no speed cap on Plusnet-you'll get whatever speed your line can support-which may be only 2/3MBps.

khampson

Will they both give me the same speed? That is down to my distance from exchange correct?

Mojisola

Have you done a speed test - https://www.uswitch.com/broadband/speedtest/?gclid=CM2Jt-7eirUCFQzKtAodVGIArg

khampson

I dont have a phone line at the min. Looking to get one installed. Talktalk will do it free but plusnet want £50 to connect

Angry_Bear

khampson wrote: »

I dont have a phone line at the min. Looking to get one installed. Talktalk will do it free but plusnet want £50 to connect

My experience of TalkTalk was terrible. They may connect you for free, but don't be surprised if it takes months then they try to say you can't cancel because you agreed to a 12 month contract (after 2.5 months of no internet and just being told that it will be 3 more before I would be connected).

You couldn't pay me enough to go to TalkTalk, but that's just my experience.

macman

Speed is primarily down to line length, but also down to line quality. Speeds should be similar.
Signing up to Plusnet via Quidco will currrently get you £38 cashback, that'll cover most of the line provision fee.

fannyadams

another vote for Plusnet - they are really good with their tech support AND they don't geek you with the answer... TT will attempt to Geek you into submission.
we're a long way from our exchange and our speed test is terrible. mined ewe we are 'supposed' to be getting fibre sometime soon (I won't hold my breath)

dodger1

Have been with AOL/TalkTalk for many years now. Had one or two problems at the start but haven't had to phone tech support for years. Recently moved home and everything went very smoothly.