what do you think..am i being concerned by comment for no reason

COOLTRIKERCHICK

i sold a dress..... and the buyer has made a point of emailing me to say that they have paid and to make sure i get a 'certificate of posting'

i have never been asked this before .... and i allways get proof of postage anyway along with a receipt with price of postage etc....

since i have received this email.... it has been playing on my mind.. that they are going to do something silly ...

am i thinking the worst for no reason ?

Lorian

COOLTRIKERCHICK wrote: »

am i thinking the worst for no reason ?

Yes. I've asked sellers before now if they dont say they'll get one in the auction description. I never defrauded anyone

zebidee1

I ALWAYS ask sellers to do this if they don't state it themselves.

Nothing to do with trying to rip anyone off or not trusting the seller or anything, just making sure that there's some kind of comeback against the PO should anything go wrong.

soolin

Strangely enough I've had a few people ask as well, could never understand why.

I started off responding that as a seller I took responsibility for my packages until the buyer received them, so automatically kept a COP to protect myself, but of course the COP did not protect them. However, I realised I wasn't making myself understood, so just decided that perhaps newbies thought they had to ask to be protected or something, and just never responded to that part of any email.

I don't honestly know though what a buyer thinks a COP will do for them? If they paid by paypal they can charge back regardless, or do they maybe think that they are responsible , via a COP to reclaim their own losses?

soolin

zebidee1 wrote: »

I ALWAYS ask sellers to do this if they don't state it themselves.

Nothing to do with trying to rip anyone off or not trusting the seller or anything, just making sure that there's some kind of comeback against the PO should anything go wrong.

As a seller I'm interested in why you want the seller to have a COP? Obviously I am very happy that you want your sellers to protect themselves, that's very thoughtful :beer: but it doesn't give you any additional protection.

You don't need one, the seller does as if your item doesn't arrive and you've paid by paypal then you can chargeback anyway and all the COP does is to ensure that the seller can at a later date reclaim their own losses from the Royal mail.

Weathertop

soolin wrote: »

If they paid by paypal they can charge back regardless, or do they maybe think that they are responsible , via a COP to reclaim their own losses?

I think that they do think they are responsible - perhaps because of all those misguided sellers who don't take their responsibilities seriously and insist that they won't be held accountable if anything goes missing. Some of this obviously sticks with some buyers.

COOLTRIKERCHICK

thanks for the thoughts......

i have just printed off the packing slip and they have an unconfirmed address......

so i need to email them now to confirm that.....

the dress wasnt that cheap.....really.... so as you say maybe something has happened in the past and the seller has told them they are responsible......

Sugar_Coated_Owl

How much did the dress actually sell for?

COOLTRIKERCHICK

razorbladekisses wrote: »

How much did the dress actually sell for?

the dress sold for £16.05 plus postage.....its an old vintage dress.......

Moglex

soolin wrote: »

As a seller I'm interested in why you want the seller to have a COP? Obviously I am very happy that you want your sellers to protect themselves, that's very thoughtful :beer: but it doesn't give you any additional protection.

You don't need one, the seller does as if your item doesn't arrive and you've paid by paypal then you can chargeback anyway and all the COP does is to ensure that the seller can at a later date reclaim their own losses from the Royal mail.

Given the number of very experienced sellers who state:

"I cannot be held responsible for the non arrival of uninsured packages",

I'm absolutely certain that there will be many buyers who are unaware that ebay hold the seller responsible for delivery.

Even if, as a buyer, you are aware that it is the seller's responsibility to ensure delivery, I'd be much happier knowing that the seller had a COP and would thus have no qualms about refunding me. I can imagine a case where a seller gets quite stroppy when they realise that they are responsible for a loss even though the buyer refused the insured option.

Having said that, I have never asked a seller to get a COP.

I have, however, asked sellers not to use recorded, and carefully explained why. Sometimes they use it anyway.

ribenagirl

I state explicitly in auctions under £10 that I do NOT get a CoP, and if buyers want one they should ask me for one. The reason being, my local post office get narked if they have to stand there and do 15 CoPs for piddly amounts. I have never had a problem....yet! Although obviously it's my look out if anything does go wrong, but it's just a risk I'm prepared to take for a small sale.

(Anything of greater value I send recorded or SD).

I wouldn't worry - the buyer probably just thinks the CoP is for *their* benefit and not yours!