T-Mobile micro-sim activation

eranou

Got a micro-sim from the tmobile shop to use in my new nexus 4, the bloke in the shop said I have to go online to activate it but the sites asking for a 14 digit sim serial number but the one they gave me only has a 12 digit serial number.

any ideas??

mije1983

eranou wrote: »

Got a micro-sim from the tmobile shop to use in my new nexus 4, the bloke in the shop said I have to go online to activate it but the sites asking for a 14 digit sim serial number but the one they gave me only has a 12 digit serial number.

any ideas??

It should be on the paper that the sim was attached to

bikeman17

There should also be two numbers in bracket, i called cs and they sorted it for me, its best to call from a landline if you can coz they disable your old sim and activate the new one.