Feedback on GoodtoGo and AllClear holiday insurance claims

katejo

Any feedback on either of these please? I have used All Clear once but did not need to make a claim.

dacouch

Here are some more reliable reviews http://www.reviewcentre.com/reviews162604.html

[text deleted by MSE Forum Team]

katejo

Thanks but i am a bit suspicious of reviews on review sites so i hoped I would get some more direct replies from happy (or unhappy) MSE users. I have just got a provisional policy with Columbus but will probably cancel it as the premium is unreasonably high

dacouch

katejo wrote: »

Thanks but i am a bit suspicious of reviews on review sites so i hoped I would get some more direct replies from happy (or unhappy) MSE users. I have just got a provisional policy with Columbus but will probably cancel it as the premium is unreasonably high

I agree with you with regard to review sites, I assume you missed the post yesterday from an AllClear employee who took great delight in pointing you towards the reviews on this website.

http://www.trustpilot.co.uk/review/w...artravel.co.uk [text deleted by MSE Forum Team]. They omitted to link to this one http://www.reviewcentre.com/reviews162604.html I can't think why.

The thread probably looks a bit dis jointed now as MSE removed the posts from Allclear due to them being spam and not an authorised MSE representative for Allclear

Former_MSE_Andrea

Hi

The company has asked to provide a response.

Dear Katejo,

AllClear pride itself on providing a quality service in the provision of travel insurance to the impaired health market. It is contrary to both our ethical standards and the FSA Rules to publish false or inaccurate testimonials, and I can assure you that despite the suggestions on responses to your initial post it is definitely not something we would do.

We value feedback from review sites and use this to improve our service to our customers where we can. Via our website we offer a choice of specialist travel insurance policies including Goodtogo in order to ensure that our customers can choose the appropriate cover at the best price.

Should you want any further information about AllClear or our claims handlers then please email your request to info@allcleartravel.co.uk and ask for your email to be passed to me.

David Marsh (Compliance Director, AllClear Travel)