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EverythingEverywhere even worse than Orange — slow speeds, and severe traffic shaping

Poq
Poq Posts: 205 Forumite
edited 24 January 2013 at 9:08PM in Broadband & internet access
So Orange was bad. I'm close to the local exchange, in a new building with great wiring, and was promised 15–18 Mb/s download speeds.

Realistically, running tests over a year, I had an average 11 Mb/s download speed. (Customer service is also horrendous, but that's a different story.)



But now, since Orange was turned into the conglomerate EverythingEverywhere with T-Mobile, maximum download speeds have dropped even more:

5 Mb/s (only 1/4 of what was promised)


Simple HTTP browsing (regular websites) is what's affected and slowed down.

But in addition YouTube (streaming), Skype (p2p) and DropBox (file-sharing) have been hit hard as well — often unusable.

Furthermore, MSE should revise their statement about EverythingEverywhere, which right now says: "Traffic shaping: Light" — needs some revisiting.

Comments

  • Poq wrote: »
    But now, since Orange was turned into the conglomerate EverythingEverywhere with T-Mobile, maximum download speeds have dropped even more:

    5 Mb/s (only 1/4 of what was promised)


    Simple HTTP browsing (regular websites) is what's affected and slowed down.

    But in addition YouTube (streaming), Skype (p2p) and DropBox (file-sharing) have been hit hard as well — often unusable.

    Hm, something else must not be right. Even with those speeds you should be able to browse, youtube etc without any delays. I'm on 2.5Mb/s and everything works well.
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Poq wrote: »
    So Orange was bad. I'm close to the local exchange, in a new building with great wiring, and was promised 15–18 Mb/s download speeds.

    Realistically, running tests over a year, I had an average 11 Mb/s download speed. (Customer service is also horrendous, but that's a different story.)



    But now, since Orange was turned into the conglomerate EverythingEverywhere with T-Mobile, maximum download speeds have dropped even more:

    5 Mb/s (only 1/4 of what was promised)


    Simple HTTP browsing (regular websites) is what's affected and slowed down.

    But in addition YouTube (streaming), Skype (p2p) and DropBox (file-sharing) have been hit hard as well — often unusable.

    Furthermore, MSE should revise their statement about EverythingEverywhere, which right now says: "Traffic shaping: Light" — needs some revisiting.

    What do your router line statistics look like?
    Are you connecting wirelessly or with Ethernet?
    That gum you like is coming back in style.
  • Poq
    Poq Posts: 205 Forumite
    Wirelessly, what do you mean router line stats? All looks OK.
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Anyone with broadband really needs to know how to obtain their router line statistics.
    They tell you all you need to know about your connection.
    They look like this:-

    135d1169331480-sky-router-stats-speed-noise-attenuation-explained-sky.jpg

    Info on finding them here, or check your router's documentation.

    http://www.kitz.co.uk/adsl/frogstats.php
    That gum you like is coming back in style.
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