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Littlewoods account, customer passed away

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Comments

  • Littlewoods
    Littlewoods Posts: 160 Organisation Representative
    mazda6 wrote: »
    Hi Mazda6,

    Not a helpful response at all, my mum has received a final letter from Littlewoods and is demanding full payment, which they are not getting. It is causing her a lot of stress and to be honest me to, seems littlewoods could not care less.

    Hi Mazda6,

    Unfortunately we would need to be able to access the account in question in order to help further.

    Your mum can call us on 0844 822 8000 if she wishes to speak to an advisor regarding this issue. Alternatively she can view her account via our website and add an email address to it via the 'My Account' page. Once an email address is stored she (or an authorised 3rd party) can email us off that email address and we will be able to access the details and assist.

    We are very sorry to hear that this is causing upset and stress and would like to help.

    Many Thanks

    Dave
    Littlewoods Help Team
    Official Company Representative
    I am the official company representative of Littlewoods MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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