Plusnet broadband only to plusnet phone and broadband?

AndysDad

oaprut wrote: »

I changed to Plusnet in October via TCB as they were offering new customers £38 to sign up with them and BT were putting the price up as my contract had finished. Big mistake; poor customer service and no cashback. Will not stay with them next year.

I think you have been unlucky as most people on here give nothing but praise to Plusnet me included.

downshifted

Just an update. I did decide to go for Fibre broadband. I am using John Lewis as they have a special offer on that plusnet could not match - despite the fact that they actually provide the service! It's only a couple of quid a month, (because of the value of a JL voucher) but I am only tied in with JL for a year and may then move back. I have always been happy with Plusnet but deplore the way all companies these days offer better terms to new customers. Plusnet did offer me better terms via retentions - but not quite good enough once I had started looking