Hub connection problem

JANEVANS02

I have just fitted my new BT Hub 3, my laptop found the new hub and connected fine, I changed the wifi connection on my printer and did a test print from my laptop ok, unfortunately my new PC using windows 7 says cannot find connection so I cranked up my old PC using Windows XP and that also says no wireless connection.

I am not very technical but have spent a couple of hours trying to get this working can anyone tell me where I have to go to tell it to find my new hub please

macman

Sorry to ask the obvious but is your new W7 PC wireless-enabled?Most desktop PC's are not.
If it is, can you see any neigbouring wireless networks? If not, you may have switched the wireless function off. Check in Device Manager first.

JANEVANS02

As I said earlier I am not very technical and have not used my new PC much because waiting for a friend to come and set up my email but I did use google on it but maybe that was using ethernet cable which I now cannot connect because I have had to move my hub to another room so I can use my laptop in another part of house, I assumed my new PC was wireless because it has a wirelessd keyboard and mouse but guess that might be something different.

Despite a frustrating 3 online chats with BT's technical help part of my problem is solved the old PC is now working using its USB Netgear adapter which was working with the old hub 2 the online chat people were no help whatsoever I said I thought I needed to alter the settings somewhere but all they kept saying was you netgear is defective, I decided to speak to technical help on phone and a brillient lady told me what to alter and the old PC is working, so only got to sort out the new one but as I would need an ethernet cable about 40 feet long perhaps I could try the plugs you can get forget what they are called.

Anyway thank you very much for your help.

macman

No, a wireless mouse and keyboard are not the same thing! In the absence of an internal wireless card or a working USB wireless adapter, you either need to use an ethernet cable (not very practical if 40 ft long though) or a set of Homeplugs.
If you look in Device Manager under Network Devices, you can see if a wireless card is installed.