Blackberry Phone stolen

livelyred

After recieveing my daughters new white 9800 blackberry, couldnt get nothing to work on here once i payed to get it unlocked from vodaphone to orange. Contacted orange where they said the phones ok and all connected etc, then was put through to blackberry themselves after doing various tests etc after an hr to be told the phone in blacklisted (stolen), cant believe it. Just opened a case with ebay after being advised from ebay. Seller email me saying he wont be refunding not admitting its stolen but saying that i won win the case as i got the phone unlocked, the phone didnt even work with messages etc bsfore it was unlocked. Will i win this case and get my full refund !

SharkyGeorge

Not sure what will happen but I would get Blackberry to confirm this in writing.

theonlywayisup

Have you reported this to the police. You now know you are in possession of stolen goods. Report it. Add the crime reference number to the case and then RING ebay and explain.

The phone is not yours. But it may well be that the seller did not know it was stolen either.

livelyred

I have spoken to my local poluce station, they down a search with the ime number said its not blacklisted but when i rang vodaphone they done a search and said it is ! The fella who sold the phone to me said all along its not stolen etc then sunday he came bck to me didnt apoligise at all and said hes son lost this phone bck in 2011 reported to vodaphone it got barred then the son found it and got the barr removed. The phone still dont work still vodaphone is still saying its blacklisted and the seller is saying im in the wrong, the phone worked before it left theres etc, how could it if its been black listed. Any ideas now what i should do !

chancesare_2

livelyred wrote: »

Any ideas now what i should do !

Use some grammar.

Your post is too hard to read.

livelyred

Dont read it then

railbuff

http://www.unlockme.co.uk/blacklist.html

How to check if your phone is blacklisted?
Different networks blacklist handsets in different ways:
Orange & O2:
If you place an active orange or O2 SIM into a blacklisted handset you phone will not show any signal strength at all! If the handset is a Nokia then a "SIM card registration failed" message will also be displayed. If your handset is an Ericsson then an "Invalid Mobile" message will be displayed. For most other manufacturers the handset will simply show no signal!
Vodafone & T-Mobile
If you place an active Vodafone or T-Mobile SIM into a blacklisted handset, the phone will appear to function perfectly UNTIL you try to make an outgoing call. When you try to call out from the handset you will hear a sequence of beeps and then the call will be dropped!!
Unlocking & Blacklisting, is there any Connection?

The answer is that there used to be a connection before O2 and Vodafone started blacklisting handsets! Orange and T-Mobile have been blacklisting handsets for a long time (It is only recently that O2 and Vodafone also started blacklisting handsets).
NB Orange & T-Mobile always lock their handsets!(e.g. an Orange handset will only accept an Orange SIM and will not accept an O2, Voda or T-Mobile SIM)
So if you reported your Orange or T-Mobile handset missing to your network it became barred/blacklisted! BUT it was only barred on your home network. Therefore unlocking the barred handset would enable it to work on every network except the one it was originally locked too! Therefore the phone still had some commercial value, as it would function on at least 3 out of the 4 networks.
It wasn't long before Orange and T-Mobile began to combine their individual blacklist databases. Therefore a phone barred on Orange was also barred on T-Mobile and vice versa. Even at this point the barred handset could be unlocked and used but only on 2 out of a possible 4 networks (O2 & Vodafone).
The government eventually stepped in and forced O2 and Vodafone to update their systems and introduced the CEIR. Now that all the networks share a central blacklist database, even if a barred handset is unlocked it still remains useless on ALL UK networks!

kiera123_2

livelyred wrote: »

I have spoken to my local poluce station, they down a search with the ime number said its not blacklisted but when i rang vodaphone they done a search and said it is ! The fella who sold the phone to me said all along its not stolen etc then sunday he came bck to me didnt apoligise at all and said hes son lost this phone bck in 2011 reported to vodaphone it got barred then the son found it and got the barr removed. The phone still dont work still vodaphone is still saying its blacklisted and the seller is saying im in the wrong, the phone worked before it left theres etc, how could it if its been black listed. Any ideas now what i should do !

Pay £1.99 for a Checkmend report

http://www.checkmend.com/uk/

That will tell you for certain what the problem is. You'll then also have proof for a Paypal claim.

lindseykim13

Just open a case and keep it simple, don't go in to detail just say the phone doesn't work. Don't enter into an arguement with the seller keep stating you've got a faulty phone and you want a refund. Ebay will get you to send the phone back (use tracking and proper insurance) you will get a refund of your purchase price and original postage but not your return costs.

rossireps

livelyred wrote: »

Dont read it then

Would help a bit though

preable

kiera123 wrote: »

Pay £1.99 for a Checkmend report

http://www.checkmend.com/uk/

That will tell you for certain what the problem is. You'll then also have proof for a Paypal claim.

Do this and you can get your answer for certain.