Being pestered by 3 please help

lizzie169

After being with 3 for many years my husband decided not to renew our 2 contracts with 3 and gave them a months notice in August. Since about October we have been plagued with bills from 3 for one of the phone contracts, the other one stopped ok, saying we still owed them money despite not using the phone since the end of August. This then escalated to phone calls demanding money and saying that the contract was not cancelled and no matter what my husband says to them they still persist in ringing. We have now reached the point where we don't answer the phone when their number pops up and this can be up to 4 times a day, and just this week received a letter from a debt collection agency on behalf of 3. Can anyone offer any advice as to what we can do to stop all this as we genuinely are fed up with it all and don't know what to do.

grumbler

Not using the phone means nothing.
The only way to stop this is to prove that you did give the notice. You have got the final bill for the cancelled contract, haven't you? Did the fact that there was no such bill for the second contract not ring the bell?
Complain and demand the recording of the telephone call to be found and listened.

Also, do you realise that your husband's credit history is likely to have been trashed already by '3'?

vanesavis18

sorry but i don't know about it.

Buzby

Did you make it clear that you were cancelling TWO accounts? We're you not puzzled by only getting 1 cancellation confirmation letter, and chased up the other?

Unless you keep track, then things unwind rapidly, and as you stopped paying the claims for repayment increase. You will be showing late payments which you may be able to arrest, but once it is defaulted then you have a problem that will hang around for 6 years.

Contact them, see what has happened and seek a resolution.