Ebuyer refusing return on basis of missing accessories

missile

I feel this supplier has been fair, reasonable and courteous in his responses to the OP.

visidigi

OlliesDad wrote: »

Exactly, therefore if they are always adamant that the I/O shield is included then they can remove the one from the box that is sent to the OP.

You think this is a man in a room job? These things are recycled on a mass scale - if eBuyer want an I/o Shield then the OP has to send the I/O shield.

To add, this is not an accessory, this is an integral part of protecting the motherboard from damage and the system from shorting out.

This is why accessories such a SATA cables aren't required.

shaun_from_Africa

As you still need a replacement motherboard, why not buy one of the same make and model as the non working one (if they are still available anywhere) and send off the unwanted bits from that purchase.

When you get your replacement unit from ebuyer, you simply sell it or keep it as a spare.

OlliesDad

visidigi wrote: »

You think this is a man in a room job? These things are recycled on a mass scale - if eBuyer want an I/o Shield then the OP has to send the I/O shield.

To add, this is not an accessory, this is an integral part of protecting the motherboard from damage and the system from shorting out.

This is why accessories such a SATA cables aren't required.

I realise this process would not be the norm, and they are in no way obligated to do it, however it is a solution that would satisfy both Ebuyer and the OP.

It just makes more logical sense.