Write off or salvageable?

Nathan3699

dacouch wrote: »

The good news is assuming your not with one of the Admiral group of companies or a really cheap and cheerful company. Your Insurer will arrange a replacement brand new model of your car if the cost of repairs are more than 60% or 70% of the new price (Check your policy as different Insurers have different percentages).

If you tell us which Insurer you're with we can tell you what percentage your Insurer uses.

You have a very high excess, unless you're receiving a very good discount for carrying this amount of excess you've messed up there.

The adding people to the claim is because the claims company have either suggested this or he's that dodgy he's thought of it himself. I recommend you report this to your Insurers as there's a good chance he may well try and add other "passengers".

If you have an accident in the future, try and take photos of your car from different angles, the passengers etc etc and do the same for any other cars involved

I'm insured with hastings direct, the main reason for the excess is they have a young drivers clause. I have added some pictures above its finally let me post them. Thats a good point about the "whiplash" claim ill inform the insurer.

dacouch

Nathan3699 wrote: »

I'm insured with hastings direct, the main reason for the excess is they have a young drivers clause. I have added some pictures above its finally let me post them. Thats a good point about the "whiplash" claim ill inform the insurer.

Unfortunately they're a carp Insurer who are best avoided, luckily they do offer the new car replacement which is surprising for such a cheap and not cheerful Insurer.

"If your car is a total loss, your insurer will (if you and any other interested parties agree) replace it with a new car of
the same make, model and specification as long as:
4 You have owned your car since it was first registered as new; and
4 within one year of it being registered as new, your car suffers damage where the cost of repair is estimated by your
insurer to be more than 60% of the current list price (including taxes) of your car at the time of the damage; and
4 your car’s recorded mileage at the time of the loss is not more than 12,000 miles; and
4 your car is not an import and was sourced and supplied as new in the United Kingdom; and
4 the replacement car is available in the United Kingdom within 6 weeks from the time of the loss.
If a car of the same make, model and specification is not available, the most your insurer will pay is the market
value of your car at the time of loss or damage."

Page 18 http://www.hastingsdirect.com/documents/Policy_documents/Car/HD%20Defaqto%20Policy%20Book%2002-12%20V7%20(31.01.2012)%20-%20Online%20Version.pdf

So providing you apply to ALL off the above they will replace it with a brand spanking new model. Which means your GAP cover will not kick in.

However if they cannot source a direct replacement within 6 weeks they will give you the pre accident market value which will take into depreciation which would not be good.

If they cannot source an exact same new model and pay depreciation, (Depending on the exact terms of your GAP cover) the gap Insurer will pay the difference between Hastings payment and the cost of an equivalent same model and year eg a 2012 model with whatever mileage you had done.

Remember irrespective of which settlement is made you will have to pay your excess. You could have selected a smaller excess (See page 17). Also bear in mind the young drivers excess is based on your age at the time of the accident not when you take out cover so if you've turned 21 since taking out cover the excess might be cheaper.

vaio

I'd be getting on to VAG to make sure a replacement was available within the six weeks

dacouch

vaio wrote: »

I'd be getting on to VAG to make sure a replacement was available within the six weeks

I'd also be keeping a very accurate diary of what happens during the claim to keep an eye on the six weeks.

Perish the thought that an Insurer with Hasting reputation would hang the six weeks out...

I have a feeling that Hastings will be an Insurer who will cancel the policy without refund after writing the car off.

Nathan have a read of this guidance from the Ombudsman.

http://www.financial-ombudsman.org.uk/publications/technical_notes/motor-valuation.html

Especially read 15 and 16 which might end up applying and 17.

Also remember you can cash your Road Tax in by sending it back to the DVLA. Take any of your belongings out of the car asap.

Splott

Doesn't look bad enough to write off TBH. It won't cost £6/7k to fix that or anywhere near which is what would be needed to make it a financial write off.

Image 6 "Not sure what this is but it is broken" is the horn and its not broken, merely one of the horns has come unstuck from the rubber grommet, nothing a bit of tigerseal won't fix.

Hastings_Direct_company_representative

Hi Nathan3699,

I am sorry to hear you have had an accident. I can see the members have given you some good advice above. I would just like to offer my assistance if you do have any questions or concerns during the course of your claim you can contact me directly and I will be happy to help. [EMAIL="socialmedia@hastingsdirect.com"]socialmedia@hastingsdirect.com[/EMAIL]

Many Thanks,
Jamie

Nathan3699

Had a look at the onbudsman link, thats very helpful thanks.

Not sure if VAG could source a new car, the a3 was replaced a few months ago by a "new" model.

My gap insurance is return to invoice meaning regardless of the insurance offer i will end up with that atleast. Another bonus looking at the policy they cover the excess upto £250, hopefully i could claim for this.

looking around autotrader the "private" selling price for an equivlant a3 is around £15k

I think ill stay in 1st gear from now on, this is expensive :mad:

waiting game now, repairer will asses the dammage and report to hastings in 48 hours. I should then be contacted by hastings with repair time / write off.

dacouch

Hastings_Direct_company_representative wrote: »

Hi Nathan3699,

I am sorry to hear you have had an accident. I can see the members have given you some good advice above. I would just like to offer my assistance if you do have any questions or concerns during the course of your claim you can contact me directly and I will be happy to help. [EMAIL="socialmedia@hastingsdirect.com"]socialmedia@hastingsdirect.com[/EMAIL]

Many Thanks,
Jamie

Yes good advice being as an Insurer "You're not all that"...

Nathan it's generally better to slow down but use a higher gear in icey conditions, 1st gear tends to spin your wheels.

Nathan if the car is has been replaced by a new model, you really need to follow viao's advice and spend some time having a good look around to find a dealer who has one for sale. It might be a case a main dealer has some old stock still for sale or a broker has. Perhaps one of the posters in the motor trade who frequent this forum may have advice on this.

If Hastings cannot find the same make and model as per their exact policy wording you may end up with them giving you the market value which could be worth many thousands less than having a brand new replacement car.

dacouch

Nathan who is your Gap Insurance with (I'm guessing you bought it from the VAG dealer). If you can tell us who you bought cover from, the exact contract if they have different contacts and what type you have.

We can have a read of it and tell you exactly what they cover as it varies from company to company.

Nathan3699

dacouch wrote: »

Nathan who is your Gap Insurance with (I'm guessing you bought it from the VAG dealer). If you can tell us who you bought cover from, the exact contract if they have different contacts and what type you have.

We can have a read of it and tell you exactly what they cover as it varies from company to company.

Bought it from ALA brokers, wont let me post you a link.

I have GAP plus insurance, I have the policy printed off.

GAP Plus - Combined GAP Finance shortfall / RTI - Return To Invoice

Under GAP Plus we will pay the diffrence between your motor insurers payout and the orginal invoiced purchase price of your vehicle or the outstanding ballance owed on your finance agreement, whichever is the greater. The maximum we will pay under GAP plus depends on the level of cover purchased on passenger cars costing upto £125,000 (and up to £50,000 for commercials vehicles, motorcycles, and motor scooters). The motor vehicle must be under 10 years old and the maximum term of cover available is 48 months.

I've just typed that in word for word from the key facts sheet i have with the policy, i purchased 12,500 cover for 3 years at the cost of £115.