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Broken Tumble dryer 6 days out of guarantee
Comments
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Nothing in the law says you have to give Currys a chance to repair as such - what you have to do is mitigate losses. What this effectivley means is give them a chance to fix as it will reduce costs and prevent you from getting a very expensive third party in
From the sale of goods act:the buyer may require the seller—
(a)to repair the goods, or
(b)to replace the goods.
It's fairly clear that it's down to the seller to effect the repair.0 -
Many thanks for all your replies. The tumble dryer has now started working again! Unplugging it, lugging it across the floor and pushing it back into its space again has obviously had some effect on it.
:beer::hello:0 -
Inadvertent percussive maintenance.
Suggests something has a dodgy connection or there is a dry joint on an electrical connection (possibly the control board). This implies that the fault will reappear.0 -
woofwoofwoof wrote: »Many thanks for all your replies. The tumble dryer has now started working again! Unplugging it, lugging it across the floor and pushing it back into its space again has obviously had some effect on it.
:beer:
I would suggest that it is just a temporary reprieve.The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark0 -
ThumbRemote wrote: »From the sale of goods act:
It's fairly clear that it's down to the seller to effect the repair.
I think the point is tht part is fine if the retailer is playing ball and is happy to offer one of those things - the question is what do you do when they dont
TBF to Currys I bet they get a lot of chancers breaking machines and wanting free repairs so i can see their perspective of wanting money for any call out. the issue is whether they will accept liability and refund that money if the problem is down to the manufacturing of the itme
i had a similar problem with comet where they charged me to ocme out and wouldnt refund me even though i was of the view it was a manufacturing fault. had a debate with the engineer but he wasnt having any of it.0 -
They will just claim any parts which are not working are broken due to wear and tear of "excessive" use of the machine.
And if it's like the Hotpoint engineer, anything over 2 uses a week is deemed 'excessive'.0
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