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no claims dont count on a car if gained on a van

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Hastings_Direct_company_representative Posts: 159 Organisation Representative

14 January 2013 at 10:25AM

leetrx wrote: »

im 19, just got a car for xmas and paid £1500 for insurance with hastings direct with 2 years no claims with the NFU which i got from driving a van

3 weeks after paying i got a letter from hastings saying i needed to py £902 plus £35 fee within 7 days because my no claims are from a commercial vehicle and therefore arent counted.

am i forced to pay the £900 or should i cancell it?
also if i carry on will i only get 1 years no claims or will i have 3?

im seriously annoyed because i told them when i got my quote that the no claims was through the NFU and i gave them the registration number of the van, then they wait till after the two week free, refundable cancellation period to tell me its invalid and i have to pay £900

i used the van as a car, not or work.

thanks

Hi Leetrx,

Thanks for posting, some very good responses to your query posted by the MSE members. If you would like any help with figuring out the most economical way of dealing with this matter I would be happy to provide support relating to the existing policy with Hastings. Please feel free to get in touch with me at [EMAIL="socialmedia@hastingsdirect.com"]socialmedia@hastingsdirect.com[/EMAIL]

Many Thanks,
Jamie

“Official Company Representative
I am the official company representative of Hastings Direct. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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no claims dont count on a car if gained on a van

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