Monarch delays & Compensations. Listed flights denied in O.P.

Vauban

suelees1 wrote: »

Freudian slip Vauban?

Clearly. There is a madness to the airlines' response to this, certainly.

Mattyc1977

Mark2spark wrote: »

I believe this flight is already listed in the OP

You are correct indeed! The person took monarch to court but didnt update the forum, i have sent them a PM to see if they had a response. My wife is 8m pregnant so dont have a lot of time at present to take them to court, i think i am going to use a no win no fee solicitor, they seem to generally charge 25-30% but 70-75% of 1200 euros should still help!

Encarni

One to add to the list of accepted claims:

ZB660 MAN-AGP 5 September 2010, claim upheld and compensation paid.

friendofbillw2

Encarni wrote: »

One to add to the list of accepted claims:

ZB660 MAN-AGP 5 September 2010, claim upheld and compensation paid.

Well done Encarni. When you say 'claim upheld', was this in court or did Monarch settle before that?

Vauban

friendofbillw2 wrote: »

Well done Encarni. When you say 'claim upheld', was this in court or did Monarch settle before that?

And what were the circumstances of your delay?

Encarni

Intially I sent my claim in November and from then on kept ringing for updates, firstly told that particular flight hadn't been "looked at", then my claim "appeared to have been overlooked". I then began calling every week and earlier this month was told the good news, so thankfully I didn't have to go down the court route, which I was quite prepared to do if my claim was denied.

Encarni

Sorry didn't fully answer: My flight was subject to a 7 hour delay which I was aware of before I set off to the airport. The previous flight ZB654 was also delayed by roughly the same amount of time.

We were told that the plane we actually boarded was the incoming from PMI, which landed round 9:30ish. My flight should have left MAN at 15:45.

Encarni

I'llget the hang of this posting soon, the circumstances were "technical faults within the Monarch fleet", no more information was offered.

kecat

wytangel wrote: »

Vauban is right, this is a joke. The sequence of events is:
1. ZB246 LGW/SSH 13Oct2012 delayed 4+ hours by a defect, which Monarch claim is an EC (disputable).
2. ZB247 SSH/LGW 13Oct2012 therefor delayed to 14Oct2012 as the crew exceed legal flying hours (predictable when ZB246 departed).
3. ZB248 LGW/SSH 14Oct2012 therefor had no plane/crew to service it, so Monarch co-opted the plane/crew intended for ZB742 below (an entirely operational decision).
4. ZB742 LGW/AGP 14Oct2012 therefor delayed by 4+ hours (waiting for a substitute plane/crew).
5. ZB743 AGP/LGW 14Oct2012 (alibythesea's flight) therefore delayed - to 15Oct2012?.
I've just submitted a N1 claim (after the usual claim/deny/NBA process) for 3 adults on ZB742 (ie. 4 above) - suggest you do so on ZB743.

I love how they are using one problem on one flight to cover several different flights on the same day, I was on the 3rd flight ZB248 which although you say they used the plane from the other flight this is not true, we got on the plane that eventually came back from Sharm some 7 hours after we were due to depart.

I was a bit slow with sending my NBA but I did so a few weeks ago and their deadline for replying to me was last week whilst I was away on holiday (not flying with Monarch might I add). I still have not received a response so will be issuing my claim for this week, so its off to court we go as well...

Sheriffphil

Hi monarch ZB 613 Las Palmas to Manchester 28/07/2012 delayed 4hrs 5mins. Claim denied outward bound aircraft burst tyre on landing transferred to first avail aircraft in fleet EC.
ZB 613 Las Palmas to Manchester 02/08/2010 delayed 6hrs 5 mins. Claim denied, outward bound aircraft developed engine fault which required repair transferred to first avail aircraft in fleet.EC.
I have complained to CAA who believe we have a claim but advised to contact EB presumably in Spain.
Anyone have an e-mail address for them. ?
Would a uk court entertain this claim or do Monarch win again.
Please add these flights to the denied list.
Many thanks.
The sheriff !!