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Query Regarding an incident due to shop selling out of date goods.

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Comments

  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I'm fiiding it difficult to believe one bite of a single biscuit could cause so much damage to your front teeth that one tooth actually broke in two.
    I don't buy it either. OP, I take it you can produce the offending biscuits as evidence?
  • ThumbRemote
    ThumbRemote Posts: 4,738 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    bris wrote: »
    The biscuits were not out of date they were best before, perfectly legal to sell them. There is enough ambulance chasers out there without giving a no hope case encouragement

    It may be legal to sell them. However, the store may still have failed in their duty of care to the customer.

    Hence the OP should consult a solicitor, who is rather more likely to know what is and isn't a 'no hope case' than you or I.
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    JethroUK wrote: »
    you should get compo and last I heard it is £30,000 fine for selling out of date food- specifically since this is not an isolated case (oversight) and shows "intent"

    maybe a good hard £30k kick up the !!! would be perfic justice for all the people they have successfully scammed

    I presume you are joking?
  • JethroUK wrote: »
    you should get compo and last I heard it is £30,000 fine for selling out of date food- specifically since this is not an isolated case (oversight) and shows "intent"

    maybe a good hard £30k kick up the !!! would be perfic justice for all the people they have successfully scammed
    I think you have been misinformed. The maximum penalty for selling food past its USE BY date is a fine of £5,000. If the food is also unfit for human consumption the penalty rises to a maximum fine of £20,000 and/or six months imprisonment. However food past its BEST BEFORE date can still be sold legally, it is possible that an offence may be comitted if the quality of food marked with a best before date has deteriorated significantly but it would be incredibly rare for that to be a issue.

    The big fines are for shops who repeatedly contravene foodlaws such as the £21,000 fine issued to Holland & Barrett last September when one of their shops was found to be repeatedly selling food past it's useby date & there was lots of rodent droppings on shelves filled with items for sale.
    http://www.standard.co.uk/news/london/holland--barrett-health-food-giant-fined-21000-after-rats-and-mice-infest-branch-8143992.html
    Those figures are not compensation payments for selling food perfectly legally to people who claim to of injured themselves whilst eating it.
  • flubberyzing
    flubberyzing Posts: 1,386 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Best Befores are advisory only. So it might be considered bad practise for the shop, but it's not illegal.

    I don't really think you've got much claim... Your best bet is to package them up and send them to the manufacturer with a letter of complaint. Also address a complaint letter to the shop. Without actually seeing the biscuits ourselves, it's hard to advise I'm afraid.
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  • These go soft when left open, they wouldn't suddenly go rock hard when left out.

    I can shenanegans!
  • SuperHan
    SuperHan Posts: 2,269 Forumite
    Part of the Furniture 1,000 Posts
    edited 9 January 2013 at 7:17PM

    If biscuits are in a sealed packet with little or no air, or a gas filled packet then they can go harder as they go off.

    The VAT man won't be very happy to hear this...
  • [Deleted User]
    [Deleted User] Posts: 12,492 Forumite
    10,000 Posts Combo Breaker
    those party rings get soft not hard when out of date and they were all in sealed packets
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