Query Regarding an incident due to shop selling out of date goods.

ThumbRemote

geordie_joe wrote: »

There's no other way to say this, so here goes..........That's your fault, the information was there and you chose not to read it, nobody to blame but you.

Don't you think the shop have a duty of care to their customers?

swingaloo

ThumbRemote wrote: »

Don't you think the shop have a duty of care to their customers?

Where would that stop? People have to take responsibility for their own actions somewhere along the line.
Whats next- a ban on Blackpool rock and boiled sweets.

bris

ThumbRemote wrote: »

Consult a solicitor.

The shop may have been negligent in selling out of date biscuits. In this case you will have a valid personal injury claim against them. However only a solicitor is likely to have the expertise necessary to know whether this is likely to succeed.

The biscuits were not out of date they were best before, perfectly legal to sell them. There is enough ambulance chasers out there without giving a no hope case encouragement

Dave101t

these definately soften, ive had them a year out of date, not a nice texture but if your going to 'try it on', this story probably needs work....

geordie_joe

ThumbRemote wrote: »

Don't you think the shop have a duty of care to their customers?

Yes, but in this case the shop has done nothing wrong. More importantly, people have a duty of care to themselves. They need to take note of the dates printed on food packaging. Not just say "I never read those" then expect someone else to take responsibility for it.

Nukumai

OP - forget the 'sell by' angle; it is of little relevance. What is relevant, is your contention that the biscuit caused the dental mishap and that it was reasonable for you not to have forseen this happening prior to biting into it.

If you are able to have your dentist confirm that this was a reasonable and viable cause of your teeth chipping, and you send the biscuit to the manufacturer, I would think that you might get some manner of favourable response.

aldredd

As others have said, I doubt a 2-month past BB date biscuit would cause that much damage to healthy teeth.

If you're confident that your teeth were healthy, then it could be that actually, the biscuits were always rock hard following a manufacture issue and is unrelated to the date.

Techhead_2

geordie_joe wrote: »

Not quite true. If you leave a biscuit exposed to air for a long time it will absorb moisture from the air and go soft. Once there is moisture in the biscuit bacteria can breed and cause it to go off.

If biscuits are in a sealed packet with little or no air, or a gas filled packet then they can go harder as they go off.

However, I doubt 2 months after the best before date is long enough for a biscuit to go hard enough to break a tooth.

I don't believe that to be true unless the biscuits are in an atmosphere that is dry and there is something to absorb moisture. There is a significant amount of moisture in the icing of party rings and they definitely go soft over time.

maninthestreet

I'm fiiding it difficult to believe one bite of a single biscuit could cause so much damage to your front teeth that one tooth actually broke in two.

JethroUK

weesarahg wrote: »

Last night I purchased a packet of Fox's Party Ring biscuits from the grocery shop round the corner from me. I took them home and opened them & had one, i bit into one and it knocked half of my front tooth out and chipped the other front tooth. I looked at the date on the biscuits and it tuned out the sell by date on them was 3rd November 2012. This means the biscuits that I was sold were 2 months out of date and because of this it resulted in them hardening and me loosing half my tooth. I wasn't aware that these biscuits were out of date when buying them as i normally only check the dates on eggs, milk, meat etc and as they were full price i would assume that they were fine.

I was back in the shop again today just to make sure that this wasn't a one off, and it turns out they have biscuits there on sale with the date 27-10-12 on them. I've took photographs of all this incase they need proof. I havent informed anyone from the shop about this because i'm afraid it will just give them a chance to check for their past date goods and get rid of them.

With regards to loosing half my tooth & chipping the other one (my two front teeth) I was able to get an emergency appointment with my dentist today and spent 45 mins getting this fixed. I've now a dental bill to pay and I've also lost out on half a days wages in work for taking the time to go to this appointment.

I have sent an email of complaint to the email given on their website. Can anyone advise if i would be entitled to any compenstation for this? I don't mean a claim, i mean would i be compensated for my bill and loss of wages?

Your help with this matter would be greatly appreciated.

thanks

you should get compo and last I heard it is £30,000 fine for selling out of date food- specifically since this is not an isolated case (oversight) and shows "intent"

maybe a good hard £30k kick up the !!! would be perfic justice for all the people they have successfully scammed