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Stupid buyer!

2

Comments

  • Bargainbabe_2
    Bargainbabe_2 Posts: 1,741 Forumite
    Why on earth is the buyer under the impression you offered free postage? Are you offering it on your other items? What exactly are your terms for P+P? Without knowing more about what exactly your terms stated its difficult to give advice?
    "There are no pockets in a shroud..."
  • stavros_2
    stavros_2 Posts: 772 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Why on earth is the buyer under the impression you offered free postage? Are you offering it on your other items? What exactly are your terms for P+P? Without knowing more about what exactly your terms stated its difficult to give advice?

    Postage Costs.gifServices Availables.gifAvailable to
    FREEs.gif Collection in Persons.gif United Kingdom Only
    £3.34s.gif Royal Mail 2nd Class Recordeds.gif United Kingdom Only
    £3.53s.gif Royal Mail 1st Class Recordeds.gif United Kingdom Only
    £7.98s.gif Royal Mail International Signed-fors.gif Europe
    £9.62s.gif Royal Mail International Signed-fors.gif Worldwide

    Will post to Worldwide.

    Postage insurance
    Included in postage and packing cost
  • Bargainbabe_2
    Bargainbabe_2 Posts: 1,741 Forumite
    Well your terms are perfectly clear to me. Maybe this buyer isn't as stupid as he's trying to make out. What's his feedback like and how many? I would not budge on this Stavros. It sounds to me like he's trying it on. Honestly, the blatant cheek of some folk astounds me sometimes.

    If it were me, I would send him a polite and calm (and final!) email explaining again the fact that your P+P terms are perfectly clear and that free postage is only available for collections for obvious reasons. By placing a bid on your auction he was accepting these terms. You could also tell him that when he writes cheques the info printed on the cheques is all that is needed for a DBT.
    "There are no pockets in a shroud..."
  • stavros_2
    stavros_2 Posts: 772 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Thanks BargainBabe, in the end he's paid me £3.20 for 2nd class recorded (so 14p less than I stated). I figured that 14p was a fair cost for me to pay to keep my 100% feedback, but what a complete jerk! I'll wait for him to leave feedback then neg him methinks ... he he :D
  • Bargainbabe_2
    Bargainbabe_2 Posts: 1,741 Forumite
    The cheeky get! That is disgusting. I know its only a few pence, its just the bare face cheek of reducing the postage. I would send him his item and put him on your block bidder list. What is his feedback like btw, outta interest?
    "There are no pockets in a shroud..."
  • stavros_2
    stavros_2 Posts: 772 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    The cheeky get! That is disgusting. I know its only a few pence, its just the bare face cheek of reducing the postage. I would send him his item and put him on your block bidder list. What is his feedback like btw, outta interest?

    14 positive but only joined 8th Jan 05 so very new. From his last email:

    "Thanks

    All done via paypal.

    learning curve form me, once goods received in GWO then will post positive feedback"

    so I'll just wait for that then give him a nice big fat red negative for being an a$$ :D

    What do you think I should put?
  • peter65 wrote:
    haha. I sold a camera not long ago, and in the list of specifications, under system requirements it said "150MB free hard disk space" & the guy e-mailed me saying he'd received the camera, but I'd forgotten to include the free 150MB hard disk haha
    that is absolutely brilliant lamo
    :D:D:D
  • Shadow_2
    Shadow_2 Posts: 88 Forumite
    I can't believe it Stavros - incredible... inclined to send him/her a paypal invoice for 50p (14p + costs + 2 mins time!!), or an e-mail saying that as he's underpaid you won't be sending item recorded......I know, I know, they'll say they've not received it and extra hassle, but it gets you feeling this way.

    How about neutral feedback - "good comms however tried to negotiate clearly stated p+p & underpaid"

    New and old ebayers will be aware then be aware of what to expect? Good luck with the conclusion anyhow!
  • Bargainbabe_2
    Bargainbabe_2 Posts: 1,741 Forumite
    Shadow wrote:
    How about neutral feedback - "good comms however tried to negotiate clearly stated p+p & underpaid"

    New and old ebayers will be aware then be aware of what to expect? Good luck with the conclusion anyhow!

    Yeah, I don't think I would go straight for the negative jugular. I think a neutral is more appropiate here. I would personally leave off the 'good comms' bit though...really the !!!!!! should of just paid up and not wasted time using his "communication skills" trying to get you to lower the P+P!
    "There are no pockets in a shroud..."
  • stavros_2
    stavros_2 Posts: 772 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Yeah, I don't think I would go straight for the negative jugular. I think a neutral is more appropiate here. I would personally leave off the 'good comms' bit though...really the !!!!!! should of just paid up and not wasted time using his "communication skills" trying to get you to lower the P+P!

    There's no way this guy is getting away without a negative! I think you people are way too soft. This has been a difficult, time-wasting transaction in which I have not been paid fully! I have done nothing wrong, and the guy will certainly be getting a negative.

    ok I'm done :)
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