Ebuyer Refusing Return

melbell

somethingcorporate wrote: »

If the damage has been caused by misuse or physical damage then they could be correct in their stance.

If the damage is self-evidently malicious for instance you are not covered under SOGA for a remedy.

If the OP was to go for remedy under SOGA they'd be required to get an independant report saying the fault is inherant as the OP has had it for 6 months.

melbell

No offence OP but has anyone rather large or heavy sat on the chair? I've seen that happen on other chairs when rather large/heavy people sit on them.

shuff264

Ordered on the 27/5/12 broken 27/12/12

visidigi

did the chair come with the arms attached or did you have to add them yourself?

shuff264

melbell wrote: »

No offence OP but has anyone rather large or heavy sat on the chair? I've seen that happen on other chairs when rather large/heavy people sit on them.

Im not calling myself slim, but nothing unreasonable in anyway.

shuff264

visidigi wrote: »

did the chair come with the arms attached or did you have to add them yourself?

I had to attach the arms

Oli.s

Looks like its splitting at the front as well.

shuff264

Oli.s wrote: »

Looks like its splitting at the front as well.

Both, front split first then the back one went which makes it unusable.

OlliesDad

shuff264 wrote: »

Ordered on the 27/5/12 broken 27/12/12

As it is over 7 months old it will be up to you to prove the fault is inherent. Personally i would write this one off.

Zandoni

A colleague of mine had a the same problem with a chair he bought from Staples. He phoned them and they apologised saying they had a number of them broke like this and sent him a new one.

These chairs are very cheaply made and they often crack like this, I'd phone Ebuyer and have another try.