Help with Active x and IE

shopperhopper

Can someone please sort me out!! We have moved from England to Ireland we were waiting for a satellite broadband type thingy but were told it would not be possible so I signed up to dial up via a phone line in the back of hard drive ( i expect you are now seeing how computer literate i am ) we then got the broadband via a transmitter as there are no broadband lines in this area. I am able to get online but am not able to use MSN or buy anything from ebay
it says my certificates are not valid and the following test shows this, I hope this makes some sense to someone after 7 weeks with no internet i am desperate. Thanks

""What is the purpose of this site? "
These diagnostic pages will help you ensure that your Internet Explorer (5.01 or later) settings are configured properly to see images, run scripts, and allow ActiveX controls to download and run.

You will be walked through the troubleshooting process step by step. If your configuration settings are not correct, you will be provided with suggestions to resolve the problem. If your problem persists, you will be provided with information about where you can obtain additional assistance.

Microsoft Genuine Advantage Diagnostic Results
Passed Active scripting allowed



Passed Display images enabled



Passed Computer time and date correct



Passed ActiveX enabled
Failed Windows validation ActiveX loaded



Failed Office validation ActiveX loaded



Failed Validation Self-help ActiveX loaded



Passed ActiveX controls connect with Microsoft validation servers




Your computer is not properly configured to run the Microsoft validation process. Click Resolve Now to continue.

espresso

shopperhopper wrote: »

Click Resolve Now to continue.

shopperhopper

i tried it and it did not work

f1charlie

Have you tried this:

Open an IE window, go to Tools / Internet Options / Advanced and "Restore Defaults". OK or Apply and restart your IE browser.

seaweasel

Have you tried using another browser such as Firefox instead?

Janusian

Download Firefox and try that. Much better than IE anyway.!

shopperhopper

Last diagnostic run time: 04/26/07 12:57:50 HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

info HTTP: Successfully connected to https://www.microsoft.com.
warn HTTPS: Error 12169 connecting to https://www.microsoft.com: The supplied certificate is invalid
warn HTTPS: Error 12169 connecting to https://www.passport.net: The supplied certificate is invalid
info FTP (Active): Successfully connected to ftp.microsoft.com.
error Could not make an HTTPS connection.
info Redirecting user to support call



DNS Client Diagnostic
DNS - Not a home user scenario

info Using Web Proxy: no
info Resolving name ok for (https://www.microsoft.com): yes
No DNS servers

DNS failure




Gateway Diagnostic
Gateway

info The following proxy configuration is being used by IE: Automatically Detect Settings:Disabled Automatic Configuration Script: Proxy Server: Proxy Bypass list:
info This computer has the following default gateway entry(ies): 192.168.100.1
info This computer has the following IP address(es): 192.168.100.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info TCP port 80 on host 207.46.19.254 was successfully reached
info The Internet host https://www.microsoft.com was successfully reached
info The default gateway is OK



IP Layer Diagnostic
Corrupted IP routing table

info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries

action The ARP cache has been flushed



IP Configuration Diagnostic
Invalid IP address

info Valid IP address detected: 192.168.100.100



Wireless Diagnostic
Wireless - Service disabled

Wireless - User SSID

Wireless - First time setup

Wireless - Radio off

Wireless - Out of range

Wireless - Hardware issue

Wireless - Novice user

Wireless - Ad-hoc network

Wireless - Less preferred

Wireless - 802.1x enabled

Wireless - Configuration mismatch

Wireless - Low SNR




WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
info Provider entry RSVP UDP Service Provider passed the loopback communication test.
info Provider entry RSVP TCP Service Provider passed the loopback communication test.
info Connectivity is valid for all Winsock service providers.



Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection, Device=VIA Rhine II Fast Ethernet Adapter, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394
info Network connection: Name=eircom150, Device=Creatix V.9X DSP Data Fax Modem, MediaType=PHONE, SubMediaType=NONE
info Ethernet connection selected
Network adapter status

info Network connection status: Connected



HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTPS: Error 12169 connecting to https://www.microsoft.com: The supplied certificate is invalid
info HTTP: Successfully connected to https://www.microsoft.com.
info FTP (Active): Successfully connected to ftp.microsoft.com.
warn HTTPS: Error 12169 connecting to https://www.passport.net: The supplied certificate is invalid
error Could not make an HTTPS connection.

shopperhopper

does all that make it any clearer?

shopperhopper

f1charlie wrote: »

Have you tried this:

Open an IE window, go to Tools / Internet Options / Advanced and "Restore Defaults". OK or Apply and restart your IE browser.

It says " restore advanced settings " is that the same?

f1charlie

I assume you are using IE7:

http://blogs.msdn.com/ie/archive/2006/06/12/628499.aspx

shopperhopper

yes i am sure we have the latest one