MSE News: Halifax axes £5 monthly payments to overdrawn current account holders

Consumerist

So Tesco will send to their customer confirmation that the direct debit has been set up, specifying the date(s) and amount(s) initially to be collected?

KTF

Consumerist wrote: »

So Tesco will send to their customer confirmation that the direct debit has been set up, specifying the date(s) and amount(s) initially to be collected?

Yes, I got 6 letters (lol) from them the other day saying the DD had been set up on my account. They are also showing under the DD section of Halifax online banking.

I didnt set up a regular 'pull' as I intend to do the transfer manually to start with.

I have a stack of 6 forms ready to go to Santander to link my e-saver as the required second direct debit for each account.

Consumerist

innovate wrote: »

You enter your [Halifax] sort code and bank account number. Same as you would do with any direct debit authorisation.

But how does the DD become entered on the DD list associated with the Halifax account. Who tells them and how?

KTF

Consumerist wrote: »

But how does the DD become entered on the DD list associated with the Halifax account. Who tells them and how?

Who cares. You fill in the direct debit mandate form, wait a bit then it appears under the Direct Debit tab on the Halifax online banking and thats good enough for me (and no doubt good enough for them)..

Consumerist

KTF wrote: »

Yes, I got 6 letters (lol) from them the other day saying the DD had been set up on my account. They are also showing under the DD section of Halifax online banking.

OK thanks. That's what I really didn't know.

It's a sad day that goes by where you don't learn something new.

Consumerist

KTF wrote: »

You fill in the direct debit mandate form, wait a bit then it appears under the Direct Debit tab on the Halifax online banking and thats good enough for me (and no doubt good enough for them)..

Must have missed a point somewhere. There was no mention of a mandate form until now. Thanks for the clarification.

rb10

Consumerist wrote: »

But how does the DD become entered on the DD list associated with the Halifax account. Who tells them and how?

You set up the DD with Tesco, asking them to collect £XX on the XXth of each month, from your Halifax bank account xx-xx-xx xxxxxxxx.

In doing this, you are signing electronically that the Halifax account belongs to you, and that you want this DD to be set up.

Tesco file this request, and also send, through BACS, a file telling Halifax that Tesco have the customer's authority to set up a DD on that account.

When they receive this file, Halifax will add the DD to the customer's account.

This works in exactly the same way as if you were to go onto the BT website and set up a DD to pay your phone bill. BT would inform Halifax that you've set up a DD, who in turn would display it on your online banking, ready for payments to be collected.

KTF

Consumerist wrote: »

Must have missed a point somewhere. There was no mention of a mandate form until now. Thanks for the clarification.

When you sign up for the tesco account there is an option to add a direct debit to however many accounts you like.

I believe this is after you open the account and log in rather than as part of the set up process.

Consumerist

OK. If you get confirmation that a DD has been set up then it's DD. End of.

Thanks again to those who took the trouble to explain rather than rant.

innovate

Consumerist wrote: »

OK. If you get confirmation that a DD has been set up then it's DD. End of.

Thanks again to those who took the trouble to explain rather than rant.

Glad you now accept that people can set up DDs at Tesco to take money from their Halifax (or other) current accounts (or, for the purists: authorise Tesco to take money from their current account by direct debit).

Nobody ranted. People just corrected your claim that a DD wasn't possible ("But this will not create a direct debit - it's just an electronic transfer")