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vodafone online billing

kai666
kai666 Posts: 1,431 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
Just moved from singlepoint to vodafone and set up online billing. Does that mean I can cancel itemised billing and reduce my line rental costs? Thanks for any help

Comments

  • sunflower_2
    sunflower_2 Posts: 1,471 Forumite
    i transferred to vodafone from "cellular operations" a long time ago

    hav not been able to register on vodafone's online billing, they say its a problem with all customers who were previously "cellular ops" customers

    so they can do it for singlepoint?
    am going to ring n complain - again !!

    with the online billing u can check how many minutes/texts u hav used - u can also upgrade your handset + tariff

    not sure u can downgrade tho - they usually like u to do this on the phone so they can persuade you otherwise
  • jf2404
    jf2404 Posts: 471 Forumite
    100 Posts
    You should be able to cancel the IB now yes.
  • fonefather
    fonefather Posts: 140 Forumite
    yeah give them a quick call on 191 and ask them to cancel it asap. :)
    [fonefather] - If you would like free independent advice about phones feel free to message me. :j
  • Gambler
    Gambler Posts: 3,243 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    my itemised billing was cancelled automatically and I managed to downgrade online - after the inital 6 months
  • kai666
    kai666 Posts: 1,431 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    sunflower wrote:
    i transferred to vodafone from "cellular operations" a long time ago

    hav not been able to register on vodafone's online billing, they say its a problem with all customers who were previously "cellular ops" customers

    so they can do it for singlepoint?
    am going to ring n complain - again !!
    e[/color]

    Yes have been able to register online for billing, though they said they previous 3 months bill would be online, though actually only last months is. Going to ring up tomorrow and cancell itemised Billing. Can't get over how much better vodafone's billing is compared to singlepoint's shambolic effort. No more 5 and a half week bills, or bills that overlap by 2 or 3 days. Maybe I won't cancel my contract just yet!
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