Sky at their Best (not)!!

TeeMac67

Jimx26 wrote: »

How will he watch it with double vision? Or did you tell him you got him another tv as well?

I would also change dr's if he has had symptoms since 4th December.

You're so funny I forgot to laugh!!

Try googling Whooping Cough and you will find it is also known as the 100 day cough - not much fun for teenagers!!!

Yet again ...... sarcasm! Thanks.

fosterspond

Sky have the worst customer service ever

TeeMac67

fosterspond wrote: »

Sky have the worst customer service ever

I would agree with that - the customer service rep was rude, had no idea what he was talking about and patronised me throughout the whole call!

I will not hold my breathe waiting for a complaints handler to call me back :mad:

Jimx26

fosterspond wrote: »

Sky have the worst customer service ever

I haven't had a single problem with them in 15+ years, guess you were unlucky.

TeeMac67

Jimx26 wrote: »

I haven't had a single problem with them in 15+ years, guess you were unlucky.

Guess you were LUCKY!!! Its renowned for its "BAD" customer service - all great if everything works but the minute something goes wrong then "Boom!" - welcome to the wonderful world of Sky Customer Bad-Service Dept.

Zedicus

Jimx26 wrote: »

I haven't had a single problem with them in 15+ years, guess you were unlucky.

Like a lot of companies, they're fine as long as everything goes as expected. It's when you hit a problem and need customer service that you discover how dire it is. If you don't hit a problem you simply don't know.

Jimx26

TeeMac67 wrote: »

Guess you were LUCKY!!! Its renowned for its "BAD" customer service - all great if everything works but the minute something goes wrong then "Boom!" - welcome to the wonderful world of Sky Customer Bad-Service Dept.

I have had problems with my equipment in the past but it has always been sorted out quickly and without fuss.
It's a shame that only the minority of bad experiences are posted on the internet.

cattie

I have to agree with Jimx26. I'm in my third home where I've had Sky installed. Only ever had one problem & a quick response was received when I called about it.

pullenuk

We just left sky as they don't subtitle on any of their Internet based services and their on demand 99% of it haven't got it either. Since they refused a price discount to be fair to what I could actually watch we left them.

Azari

Jimx26 wrote: »

I haven't had a single problem with them in 15+ years, guess you were unlucky.

Jimx26 wrote: »

I have had problems with my equipment in the past ...

So, which is it?

You haven't had a single problem or you have had problems?

In your desperation to shill for sky you seem unable to get your story straight.

From what I've heard on the specialist forums, if you have a 'standard' problem - e.g. your box stops functioning, then, yes, they can handle that. It's when it gets a little out of the ordinary that they become useless.