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Can no longer connect to Internet - Win7 Wifi BT Homehub

2

Comments

  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    Dan_Iggulden wrote: »
    It has grey bars with a orange asterix over it.

    When I hover, it says 'Not connected - Connections are available'.

    However, if i connect to my router, it tries for a bit, then goes back to the above.

    Every other device is able to connect to the net.

    This sounds like a password (security key) issue.
    How do I add a signature?
  • Dan_Iggulden
    Dan_Iggulden Posts: 337 Forumite
    Figment wrote: »
    This sounds like a password (security key) issue.

    I don't think it is. Was literally working fine this morning, went out for an hour, came back and it wasn't working.

    Like I say, using several other Wireless devices, all working, all using the same password to connect to the router.
  • DevCoder
    DevCoder Posts: 3,362 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You could prove that, if you are fairly tech savvy then you could temporary disable security on the router and see if W7 machine connects.

    Make a note of the security settings (ie if it uses WPA/WPA2 , AES+TKIP etc) before doing so.
  • DevCoder
    DevCoder Posts: 3,362 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The thing is from your ipconfig you are getting a dhcp address from the router so that parts working.

    You have your dns servers set to the router which is ok but this can cause issues.

    On the Win 7 box open a cmd window and type

    ping 212.9.0.135

    Do you get a reply?
  • Dan_Iggulden
    Dan_Iggulden Posts: 337 Forumite
    No, just get transmit failed.
  • Dan_Iggulden
    Dan_Iggulden Posts: 337 Forumite
    Ever stranger, I have just done a full factory restore on the computer and it has made no difference, still won't connect to the internet?
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    Tried connecting by ethernet (albeit temporarily)
    How do I add a signature?
  • HappyMJ
    HappyMJ Posts: 21,115 Forumite
    10,000 Posts Combo Breaker
    Dan_Iggulden wrote: »
    Ever stranger, I have just done a full factory restore on the computer and it has made no difference, still won't connect to the internet?
    Have the drivers been updated? A sony vaio that I have will not connect through wi-fi (from a system restore) until that has been done.
    :footie:
    :p Regular savers earn 6% interest (HSBC, First Direct, M&S) :p Loans cost 2.9% per year (Nationwide) = FREE money. :p
  • Dan_Iggulden
    Dan_Iggulden Posts: 337 Forumite
    Figment wrote: »
    Tried connecting by ethernet (albeit temporarily)

    Works fine on Ethernet, just tried.

    So problem is specific to wireless card/settings/connections.

    I am using my Mac now to type this which is connected by Wifi.
  • Dan_Iggulden
    Dan_Iggulden Posts: 337 Forumite
    HappyMJ wrote: »
    Have the drivers been updated? A sony vaio that I have will not connect through wi-fi (from a system restore) until that has been done.

    Yes have updated all drivers.
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