New computer. which company ?

billycasper_2

Hi everyone, My pc is coming to the end of its usefullness and i am looking to buy a new pc. Now i dont really need the speakers and monitor so i'm looking at base units, towers..
With so many companies to choose from has anyone got good recomendations and of course companies to avoid.
There are a couple which stand out for me. "power computing" of bedford and dell oulet (euro dell) where i can get a refurbished dell at a good price.
anyone had dealings with the above companies ??
bc

Gib_Gib

Personally I like Gladiator computers,
Linky

Do you have a price or spec you want to buy?

itm2

Komplett.co.uk are pretty good too

foolsgold99

Try MESH computers, http://www.meshcomputers.com/. they have excellent build quality and customer service with 3 years free collect and return warranty included. Look out a spec online and then phone them. You can always get the price down if you are a shrewd haggler.
Hope this helps

superscaper

foolsgold99 wrote: »

Try MESH computers, http://www.meshcomputers.com/. they have excellent build quality and customer service with 3 years free collect and return warranty included. Look out a spec online and then phone them. You can always get the price down if you are a shrewd haggler.
Hope this helps

Well that's been the opposite of my experience. Mesh's customer service has been the worst I've ever come across, currently Mesh still have our pc and it first went in to them to replace a graphics card back in December! That was with onsite warranty which they rarely seem to uphold. Every time you phone you get put on hold for ages (if you don't get cut off) and then you may be unlucky enough to get diverted to an indian call centre where the line is so bad/choppy that communication is impossible especially when they can't seem to comprehend any kind of "Northern" accent and you have to explain your entire problem all over again from scratch to every single person.

Gib_Gib

I must agree with superscaper, after sales is almost non existant with MESH, and when it does raise its ugly head you would have wished it had not, I have seen a broken monitor being replaced with one that looks like someone has poured tea down the back of it, which is better than the one they first tried to replace it with which just would plain not work.

Avoid Mesh

superscaper

Gib_Gib wrote: »

I have seen a broken monitor being replaced with one that looks like someone has poured tea down the back of it, which is better than the one they first tried to replace it with which just would plain not work.

Avoid Mesh

That's interesting as the last time we got our pc back from Mesh (where they hadn't fixed the problem and hence sent back) the front of it was covered in coffee. I complained about this as a separate issue but they claimed it must have happened AFTER they posted it in transit. But the box still had the Mesh seal sticker intact and the PC was inside a plastic bag within the box that was still sealed.

foolsgold99

It sounds like MESH have lost it then. I got my MESH computer about 5 years ago. I actually fused the motherboard when I added a new DVD drive and they uplifted it and replaced it within a week at no cost. My friend also got a problem fixed efficiently as wee at no extra cost. I would go with the others though. If they have had experirnces like that the I would AVOID MESH.

superscaper

foolsgold99 wrote: »

It sounds like MESH have lost it then. I got my MESH computer about 5 years ago. I actually fused the motherboard when I added a new DVD drive and they uplifted it and replaced it within a week at no cost. My friend also got a problem fixed efficiently as wee at no extra cost. I would go with the others though. If they have had experirnces like that the I would AVOID MESH.

Reading other people's problems there do seem to be a lot of long time Mesh supporters who say how good support was several years ago when they first bought off them but it's now completely different.

BillScarab

My latest one came from Komplett and I'm very happy with it. Good service and you can alter the spec to you liking within certain limits. No idea if their aftersales is any good though, hopefully I won't have to find out either!

dounome

I looked on the net for mesh reviews last year and they were pretty grim, i used Dell and have had no complaints, this is my second one, i got a laptop for my son 2 years ago and he thinks its great.