HTC wildfire, hotmail problem

VLT

I have a HTC wildfire and my email has suddenly stopped receiving and sending emails. I have a hotmail account, when i go into settings not sure what to do, if i do nothing and just go through process i get a "cannot connect to server message" what do i need to do?

Any help much appreciated
VLT

Rusty!

What server is it using?

VLT

sorry i'm not technical at all, what do you mean, where would i find out?

grumbler

Rusty! wrote: »

What server is it using?

I think you don't need to know this and cannot change if you use Hotmail app.

VLT wrote: »

...Any help much appreciated

Are you using Hotmail app or a generic email app?

lovethymini

My Wildfire did this - it had run out of memory. I deleted loads of apps, managed to install it's software update and then it updated itself.

robssmith

Hi The same thing happened to me, and its happened to other people I know too. The way I fixed it was go into settings and delete your hotmail account, then go back into mail and set it up as an Exchange Active-Sync account following these instructions

1. On your phone, tap Email and then tap Add account.
2. Enter your full Hotmail address and password, and then tap Manual setup.
3. When asked “What type of account is this?” tap Exchange.
4. If your phone has a Domain field, leave it blank. If your phone has a Username field, enter your full Hotmail address. (If the field is already filled in, make sure the info matches your full Hotmail address).
5. Enter your Hotmail password (it may already be filled in).
6. Enter m.hotmail.com in the Server name field. (If the field is already filled in, make any necessary changes.)
7. Make sure the Use secure connection (SSL) box is checked, and then tap Next.
8. Choose your account options, and then tap Next.
   You might be asked to choose an account color and account name (you can use Hotmail for the account name).
9. Tap Next to finish setup.

All worked fine after doing this

Rob
Footprints of London

VLT

Hello I've tried the above with the following filled in;
Set up exchange activesync account

email address
server address (hotmail.co.uk) this was already filled in as this
domain (i've left blank)
username ( full e mail address)
password
SSL box ticked
pressed next and get error Authentication failed. verify username and/or password

jayme1

VLT wrote: »

Hello I've tried the above with the following filled in;
Set up exchange activesync account

email address
server address (hotmail.co.uk) this was already filled in as this
domain (i've left blank)
username ( full e mail address)
password
SSL box ticked
pressed next and get error Authentication failed. verify username and/or password

change the Server Address to m.hotmail.com that should fix it.

VLT

tried that also i get error:
failed to connect to the exchange server, please check exchange server settings

jayme1

VLT wrote: »

tried that also i get error:
failed to connect to the exchange server, please check exchange server settings

are you trying while connected to WiFi? if you are then I don't know what the problem could be.

VLT

yes i'm connected to wifi