School slip up- What would you do?

swingaloo

The school my child goes to send out text messages instead of written not es for events/dates/notices ect.

Now they have made a big mistake- one of the mums owed quite a large sum in dinner money and they have sent her a text asking her to come in and pay it. But, they have mistakenly sent it to all parents and so a lotof the other children now know that the mum owes this money.

If it were you, how would you react?

Wilma33

Delete the text and don't mention it to your children. Simple

barbarawright

If I were who? If I was the mother who owed money I'd be annoyed and embarassed but I wouln't make a complaint unless I could lay my hand on my heart and say I'd never clicked 'Reply to All' and regretted it. If I were the admin person responsible I'd be embarassed, would apologise to the mother concerned and maybe see if anything to could be done to ensure that All Users texts needed a second look before they were sent. If I were anyone else I might make a joke about it but it's not really *that* big a deal is it?

swingaloo

I dont suppose it is in the great scheme of things, its just that my nephew has just told me that a lot of children at school are teasing the child in question.

But, apparently the mother in question is on the war path

michelle2008

Shame on whatever parent (s) told their children.

Mistakes happen - but the parents should have had the maturity to delete the message with no comment

sweetme

This happened with the school my son attends. A text asking the whereabouts of a boy who lives in my street, he had been absent for a while, and saying that they were concerned as they'd attended his home a number of times went out as a group text. I just deleted it. Can imagine the mother of the child concerned being quite angry though.

CH27

michelle2008 wrote: »

Shame on whatever parent (s) told their children.

Mistakes happen - but the parents should have had the maturity to delete the message with no comment

Totally agree.

Valli

Two issues - firstly yes the parents who received the message in error should have deleted it and said nothing. (as other posters have said)

BUT

The school has probably breached the Data Protection Act as they have given out sensitive/confidential information.
I would be very annoyed had I been that mum!

Sambucus_Nigra

swingaloo wrote: »

The school my child goes to send out text messages instead of written not es for events/dates/notices ect.

How is that message an event/date/notice?

mrcow

How is saying that someone owes some dinner money giving out "senstive/confidential" information?

inkie

Because it relates to their finances?