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LivingSocial Ignoring all my refund requests

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I bought a deal from LivingSocial for a restaurant and it was significantly not as described. I walked out of the restaurant and never ate.

I immediately used the contact details provided by LivingSocial to contact them but they never replied to any of my emails.

I've sent 7 so far with not one reply.

I'm getting increasingly aware they don't plan to give me my money back but I want it back.

Anyone had any experience or no what I can do here?

My bank won't do a chargeback either. I don't want them to scam me or others, so definitely putting my foot down - every avenue.
I work a 45 hour week. 12 hours round trip every day.

My money I have I invest on my blog. Any questions or help offered? I'd love to hear from you.

Comments

  • Buzby
    Buzby Posts: 8,275 Forumite
    The chargeback would fail, as you paid LS and not the vendor you complained against. It is up to LS to refund you - if you can raise them!
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    What was the actual problem?
  • miduck
    miduck Posts: 1,800 Forumite
    Post on their Facebook wall - that tends to make them reply!
  • arcon5 wrote: »
    What was the actual problem?


    The menu on the Living Social deal showed that meat dishes were available. But when I got there the choice was fish or vegetarian dishes. I don't eat vegetables, nor do I eat fish.

    Thus it ended up my paying for something I never got. And they are ignoring my emails, 10 days on and 7 emails later.
    I work a 45 hour week. 12 hours round trip every day.

    My money I have I invest on my blog. Any questions or help offered? I'd love to hear from you.
  • miduck
    miduck Posts: 1,800 Forumite
    101hassle wrote: »
    The menu on the Living Social deal showed that meat dishes were available. But when I got there the choice was fish or vegetarian dishes. I don't eat vegetables, nor do I eat fish.

    Thus it ended up my paying for something I never got. And they are ignoring my emails, 10 days on and 7 emails later.

    What do you eat your meat with?

    I'm not confident that this would count as "not as described", unless told that certain dishes would definitely be available?
  • What did you pay for ?
    Call me when you're sober
  • miduck wrote: »
    What do you eat your meat with?
    I'm not a big fan of vegetables, so I'd usually just have potatoes.
    miduck wrote: »
    I'm not confident that this would count as "not as described", unless told that certain dishes would definitely be available?
    I'd agree here - restaurant menus tend to be, by definition, "subject to availability" based on ingredients.
This discussion has been closed.
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