Acer 17" TFT Screen £99.17 delivered [CLOSED]

Ted_Hutchinson

Text of email which arrived after the order had been ended and the refund notification arrived. It shows clearly that some people did get the Monitor.
Many thanks for your order for the Acer 17” TFT Slim format Monitor (ETL1809049)
This promotion was on the last of our warehouse stock and was on a first come first served basis. We unfortunately sold out of this product prior to you placing your order. We do have an alternative product that may interest you. It is the new version of the product that you requested.
Please click on this Link to Version 2 if you are interested
Of course we will refund your original transaction in full. This should clear your bank within 5 working days.
Many thanks for showing interest in our products

Jay_Wiseman

what a load of bull they still sell the exact product we ordered, and would be able to get it in stock if they wanted (they sell it everywhere else). They took it off the site for a day then have put it back on. Last of their warehouse stock, when they've only ever had 90 orders? And uf it was the last of their stock, why have they bothered to put it back online with a higher price tag. Very sneeky indeed.

http://www.xpresstek.co.uk/product_info.php?manufacturers_id=&products_id=5854&osCsid=45f8fa6850d3dfa811a6f74d49e0bf3c

They obvioulsy didnt know how to handle it as they appear to be a new company, my order number was just number '90', they're blatantly doing this to try and cover themselves. Im not taking it any further but a little honestly wouldnt go a miss, their response is laughable. :rotfl:

Ace

Hello everyones, i have missed out on this post, and when i read it i was upset that i missed out on it, so can anyone tell me under what forum was this posted originally?

thanks in advance

redfox

Ted_Hutchinson wrote:

It shows clearly that some people did get the Monitor.

how so?

The wording is such that you think they sold out before your order, but that is exactly what they want you to believe. They can say anything they like to squirm out of it, it saves face and admitting they made a mistake, and nobody would know any different. Suppliers or companies in the wrong are very often like that. :rolleyes:

No, I doubt very much that anyone got one at that price...

Jay_Wiseman

So true, their response was a blatant !!!! and bull story to try and get out of honouring the consumers purchase rights. A county court judge would probably have a field day if any body takes this further, lying is a big no no, can they prove they ran out of stock and gave it people it at this price? I very much doubt it. Plus what sort of company doesnt have any terms and conditions on their site. Very amateurish, again their reponse is a complete joke.