Accounts Missing from Nationwide Online Banking

Archi_Bald

You don't have to go to MSE to find out - what's wrong with Google?

http://www.nationwide.co.uk/contact_us/service_availability/service_availability.htm

typistretired

This is the message I get when I clicked on service availability:-

"Online Banking

We’re sorry to have to tell you that your Online Bank is unavailable. We are making every effort to restore service as quickly as possible. We apologise for any inconvenience this will cause you. "

But I actually had no problem logging in to my accounts.

singledaddy

i logged out and logged back in. Accounts there now )

typistretired

Online banking is showing okay now but the following message is showing on service availability:-

"Online Payments
Due to essential maintenance outbound Faster Payments will be queued and inbound payments rejected 22:00 Friday 27 to 09:00 Saturday 28 and 22:00 Saturday 28 to 09:00 Sunday 29 September. We apologise for any inconvenience."

Archi_Bald

typistretired wrote: »

"Online Payments
Due to essential maintenance outbound Faster Payments will be queued and inbound payments rejected 22:00 Friday 27 to 09:00 Saturday 28 and 22:00 Saturday 28 to 09:00 Sunday 29 September."

Crikey! Can't believe they aren't able to queue incoming payments until their systems are up and running again.

agrinnall

Archi_Bald wrote: »

Crikey! Can't believe they aren't able to queue incoming payments until their systems are up and running again.

As far as I recall there is no facility to queue incoming FPS transactions. I suspect because of the requirement to complete processing be end of next business day it's better to simply reject all transactions rather than risk failing to meet the deadline.

Archi_Bald

agrinnall wrote: »

I suspect because of the requirement to complete processing be end of next business day it's better to simply reject all transactions rather than risk failing to meet the deadline.

Sly..............................................................

singledaddy

so inbound payments over the weekend will bounce back to the other 'persons' bank account?

rb10

singledaddy wrote: »

so inbound payments over the weekend will bounce back to the other 'persons' bank account?

No - as was explained just a few posts higher up the page:

typistretired wrote: »

"Online Payments
Due to essential maintenance outbound Faster Payments will be queued and inbound payments rejected 22:00 Friday 27 to 09:00 Saturday 28 and 22:00 Saturday 28 to 09:00 Sunday 29 September. We apologise for any inconvenience."

innovate

rb10 wrote: »

No - as was explained just a few posts higher up the page:

Yes - those sent within the times specified will be bounced back, if you can believe the Nationwide message.