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BT Net Protect Plus Problem

backfoot
Posts: 2,700 Forumite


I am having a problem since yesterday opening email attachments. The security product suggests blocking the download of any attachment.
Have chatted online to BT Help and was told there is a problem with Internet Explorer being corrupted.
They suggest changing my browser to Mozilla firefox or google chrome and resetting the Home Hub.
Or can I wait until they resolve and safely open known reliable content from trusted sources? i.e checked elsewhere.
Anybody else got this problem and welcome any advice from experts to a non expert.
Many thanks.
Have chatted online to BT Help and was told there is a problem with Internet Explorer being corrupted.
They suggest changing my browser to Mozilla firefox or google chrome and resetting the Home Hub.
Or can I wait until they resolve and safely open known reliable content from trusted sources? i.e checked elsewhere.
Anybody else got this problem and welcome any advice from experts to a non expert.
Many thanks.

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