Orange Free Headphones

molerat

Anyone got the free headphones with an Orange PAYG phone ? Were they delivered with the phone or do they come separate ? The website does not say and it is a total PITA to get through to someone at Orange.

Herongull

They came with the phone (in the same box)

balletshoes

yep, i got them with a tmobile phone purchase - they came in the same packaging as the phone.

donnac2558

Mine came in the box with the phone.

molerat

Thnx all, 2 phones and no headphones.

molerat

Well after a 10 min and a 30 min phone call 1 credit and 1 headphones. Just had another 10 min call and hopefully all will be sorted by tomorrow. Luckily 0800 numbers :mad:

molerat

2 credits now but still only 1 headphones. Why can cs staff not simply do what they promise to do and honour the contract as agreed. Another phone call coming up :mad:

molerat

Gave up phoning and wrote a letter. Got a phone call this afternoon very apologetic stating that not normal standard of service etc blah blah. Headphones will be sent and £10 credit added to PAYG account. Just got a text with parcel tracking number.

molerat

Received the headphones as promised by their CS. Now the 2 Topcashback claims have been declined ...... aaaaaaaarrrrrrrrgggggggghhhhhhhhh