Cant send email - error code?

flexrider

hjb123 wrote: »

ah i give up, i hadnt ticked the server authorisation box on the additional accounts! what does this box mean?

thanks for the help, much appreciated

here is a idea

I presume with your new BT connection router you would of got a CD with it to run setup of it services and new internet BT Hub

That Cd can also setup your Mailbox by adding your main Bt hub details

let me know if i am right and ill show you what i mean
thanks

hjb123

flexrider wrote: »

here is a idea

I presume with your new BT connection router you would of got a CD with it to run setup of it services and new internet BT Hub

That Cd can also setup your Mailbox by adding your main Bt hub details

let me know if i am right and ill show you what i mean
thanks

Thanks for that, yeah i got a cd - if i install it will it install and need my bt email address - would it let me keep using the orange addresses?

Im away from the computer now so will have a go tomorrow

Thought the changeover went a bit too easy! is it absolutely necessary to use the cd?

Thanks

flexrider

hjb123 wrote: »

Thanks for that, yeah i got a cd - if i install it will it install and need my bt email address - would it let me keep using the orange addresses?

Im away from the computer now so will have a go tomorrow

Thought the changeover went a bit too easy! is it absolutely necessary to use the cd?

Thanks

yes it will set your BT address as your defult email address and then you simply add the Orange email again which will be sent and received/downloaded when you want your email to outlook or whatever program your using

or if you use microsoft office 2010 use outlook to set up your email
it will test and do it all for you

cheers

flexrider

flexrider wrote: »

yes it will set your BT address as your defult email address and then you simply add the Orange email again which will be sent and received/downloaded when you want your email to outlook or whatever program your using

or if you use microsoft office 2010 use outlook to set up your email
it will test and do it all for you

cheers

Look out for my next message but you get the idea i am just uploading my pics to my photobucket account which will show you how to set up all your accounts my software form my cd will be different because i am on 02 not Bt but its still the same way just different companies, If you use ms outlook brillant ill include the pics also but if you use a different email software (outlook,thunderbird) not matter still the same way.

anyway cheers

flexrider

hjb123 wrote: »

Thanks for that, yeah i got a cd - if i install it will it install and need my bt email address - would it let me keep using the orange addresses?

Im away from the computer now so will have a go tomorrow

Thought the changeover went a bit too easy! is it absolutely necessary to use the cd?

Thanks

macman

You can't send from a Orange email address if you are now on a BT server, though you can still receive (until such time as Orange switch off your address).
This is standard ISP practice to avoid spam being sent via their servers by non-customers.
All these issues are easily avoided by dumping your ISP-specific email address and using an independent one such as GMail. You can then switch ISP's as often as you like and retain the same address.

espresso

hjb123 wrote: »

Thanks for that, yeah i got a cd - if i install it will it install and need my bt email address - would it let me keep using the orange addresses?

Im away from the computer now so will have a go tomorrow

Thought the changeover went a bit too easy! is it absolutely necessary to use the cd?

Thanks

You don't need to install any BT CD. Your old Orange e-mail account outgoing settings need to be changed to use the BT SMTP server.

If you want to add your BT e-mail account simply use the BT POP3 & SMTP settings that they provide:

Incoming Mail (POP3) Server - mail.btinternet.com
Port (usually specified in 'Advanced settings') - 110
Outgoing Mail (SMTP) Server - mail.btinternet.com
Port (usually specified in 'Advanced Settings') - 25

SMTP authentication must be enabled as this is required by the BT server.

As Macman has said, you would be better getting new ISP independent e-mail accounts now, rather than switching from your Orange e-mail to BT e-mail - you would not have had these problems if you had been using ISP independent e-mail accounts.

macman wrote: »

You can't send from a Orange email address if you are now on a BT server, though you can still receive (until such time as Orange switch off your address).

Of course you can but only if you change the e-mail client to use BT's SMTP server as per post #3 as BT does not permit connection to other ISP's SMTP servers.

hjb123

Thought i had replied but must not have submitted post.

Thanks for all the help its much appreciated.

I have now got BT cd installed and things are working - didnt have to type usrrname - it already nknew it?!

Emails are all working fine too now