MSE News: Northern Rock pays £270m to 150,000 after gaffe

af010b6215

just phoned nram they tell me a letter was processed 28th August - the guy couldnt say what was in it but he also says a cheque will be processed a week today but couldnt tell me an amount. update later !!:T: :beer:

jonomassey

Moosetrish wrote: »

So I'm still waiting, I sent my letter back on 24/7 so am expecting a response any day, my postie thinks in crazy! So I had my mortgage from may 2007 an unsecured amount of 13000 @ 6.29 % in feb 2012 it changed to the standard variable of 4.29% we redeemed on the 5th October 2012 does anyone know if they pay interest on the money the owe? I think I have worked it out to approx £2100 without interest on this, does this seem right?

I don't think they are adding interest to it as the amount I calculated from my statements was only £6 different from what I got which is no where enough to cover 8% interest. There are no calculations on the letter either to explain how they came up with the amount of redress.

BritAbroad

Can anyone clarify the dates of the period of non-compliance that they're repaying the interest for?

I'm an ex-customer, now living overseas, but a cheque for a very small amount apparently turned up at my inlaws house today. I first contacted NRAM back in March, and despite giving them my new address on several occasions, have received zero communication from them. I'd like to work out how they came to their figure, as we took our mortgage and loan (under £25k) in June 2005, but then re-financed them in August 2008 and incresed the unsecured loan to over £25k. The whole lot was redeemed in January 2011.

Also, does anyone know if accepting the cheque prevents you from receiving further compensation if the FOS decides loans above £25k are affected?

vikyjane

After a lot of waiting, I finally received my letter on Sat 24 Aug with the amount of redress telling me I will get a cheque within 28 days, the cheque arrived today! So it seems that after the long wait for the redress letter passes, the cheque arrives quite quickly! Good luck everyone hope you all get good news soon! :j

jonomassey

Good News, I hope to get my cheque soon too (received my letter on the 27th) so I can take advantage of the Half decent dollar rate before it drops again (as it always seem to do when you are going on holiday).

Moosetrish

Well I received my letter today £2149 so I wasn't far off,

af010b6215

received my letter on 31st August a little less than expected but hey its a bonus - just waiting on the cheque the guy did say it was getting processed on the 5th sep but here we are on the 11th and still not received but they do have 28 days -

firehamster

af010b6215 wrote: »

received my letter on 31st August a little less than expected but hey its a bonus - just waiting on the cheque the guy did say it was getting processed on the 5th sep but here we are on the 11th and still not received but they do have 28 days -

Can I ask when you returned your verification letter? I have been waiting about 6 weeks now and running out of patience!

af010b6215

firehamster wrote: »

Can I ask when you returned your verification letter? I have been waiting about 6 weeks now and running out of patience!

Got my cheque when i went home on the 11th wait over holiday booked !! :T
Returned my letter on 5th July - i would be calling them if i was you

InkZ

Got the letter confirming the amount I'm owed. Very close to what I estimated myself so happy with that.

Been about 5-6 weeks between returning the verification forms and getting this. Getting closer