The age old question - Sky or BT?

macman

But if you have already terminated the service at the old property, your contract has ended. You can't now ask to leave without an ETC based on the price rise.

lucifersangel87

we shall see what they say. I'm intrigued to find out who I have to speak to to moan and complain.

Surely there must be something to protect people from being stung when they move house like me?

macman

But you are not being 'stung'. You chose to move house and break your contract. VM have a right to compensation accordingly.
You can't apply the 'price increase get-out' retrospectively.
The question of the 'no cable services at my new address, so why should I pay an ETC?' comes up every week on here.