sold item on gumtree - buyer trying legal action

pulliptears

Eydon wrote: »

I agree the OP needs to confirm exactly what was described in the add and how that relates to the bit that is missing.

However, if I was the buyer and had just discovered that a bit was missing my first step would not be to threaten the seller with legal action.

And I have to ask, what bit of a wardrobe could be missing that makes it useless and that wasn't noticed at the time of purchase?

Buyer stated they would get ActionFraud involved, which isn't really legal action:

monkeydust wrote: »

an email saying that the product has an item missing (that I was not aware of) and that as a result its useless, they will dispose and want me to reimburse the wardrobe cost, cost of them collecting plus disposal cost. If not they will get ActionFraud involved.

Their points prior to Action Fraud are quite valid, if those parts were missing then yes OP should be reimbursing the costs, although if I were OP I'd be offering to go round, inspect the wardrobe and dispose of it myself.

As for how you wouldn't notice, quite easily if it were flat packed or dismantled ready for collection.

Eydon

pulliptears wrote: »

Buyer stated they would get ActionFraud involved, which isn't really legal action:

Point taken - but still hardly a typical first reaction.

pulliptears wrote: »

As for how you wouldn't notice, quite easily if it were flat packed or dismantled ready for collection.

OP says the buyer had the opportunity to inspect the item before purchase.

arcon5 wrote: »

Tbh the email address alone speaks volumes. This would be enough for me to tell the buyer where to go.

Agree - sounds far too rural.

pulliptears

Eydon wrote: »

Point taken - but still hardly a typical first reaction.

Depends on how angry buyer was, which I suspect will be equal to the amount paid for the useless article. Not a stretch to imagine someone going a little OTT on discovering they have been had



OP says the buyer had the opportunity to inspect the item before purchase.

Again, if the item was flat packed how is the buyer to know exactly what is included. Irrelevant anyway as Sold as Seen can be overridden by the misrepresentation act and as OP stated in the ad that it was in good condition he's bound to that.


Agree - sounds far too rural.

Who knows? Perhaps buyer is trying it on, but equally OP could have sold a knackered wardrobe, either knowingly or otherwise.