sold item on gumtree - buyer trying legal action

Enfieldian

It absolutely stinks, OP.

vikingaero

monkeydust wrote: »

The other thing i just realised is that the email came from an email address with the word "refund" inside it!? So lets assume the name was james it was - [email]jamesrefund@<emailprovider>.com[/email]. Is it me or does that just smell a bit odd.

Sounds like you should report them to Action Fraud!

paddyrg

Absolutely mings - sounds like balls-out fraud to me

Highlandlass28

I would report it to the police

unholyangel

The only stipulation on private sales is that it must match its description. But even when you buy something from a shop, where a "fault" would be visible upon inspection (and you had opportunity to inspect), it would be taken that you accepted it with that fault.

So as others have asked, what part exactly is missing? How is it possible this missing part would render the wardrobe useless yet wouldnt have been visible upon inspection?

dacouch

UsernameAlreadyExists wrote: »

Ignore them.
I have never heard anything quite so ridiculous.

I am sure "ActionFraud" would wet themselves laughing when someone phones them asking to take up a case of a mis-sold wardrobe on Gumtree.

Would be better off calling Kent Police rather than action fraud http://www.thisiskent.co.uk/Cat-steals-roast-chicken-Hawkinge-house/story-17547259-detail/story.html

shocky_2

I would just send them an email explaining that you pointed out bits were missing, the advert indicates "as seen" and the buyer made an inspection. I would then just ignore them, they don't have a claim.

pulliptears

Lets look at it another way, OP says:

monkeydust wrote: »

The product was in good condition had a few bits missing (described in the advert)

this afternoon I get an email saying that the product has an item missing (that I was not aware of)

So, OP described something as in good condition with Part A missing. Buyer then gets home and finds Part B is missing as well as Part A. OP has conceded here that he was not aware Part B was missing.

Buyer is quite understandably narked to find that more is missing that originally stated.

I think OP needs to inspect what he sold because despite everyone here jumping to OP's defence there is an equal possibility that his buyer is telling the truth as well.

Eydon

pulliptears wrote: »

I think OP needs to inspect what he sold because despite everyone here jumping to OP's defence there is an equal possibility that his buyer is telling the truth as well.

I agree the OP needs to confirm exactly what was described in the add and how that relates to the bit that is missing.

However, if I was the buyer and had just discovered that a bit was missing my first step would not be to threaten the seller with legal action.

And I have to ask, what bit of a wardrobe could be missing that makes it useless and that wasn't noticed at the time of purchase?

arcon5

Tbh the email address alone speaks volumes. This would be enough for me to tell the buyer where to go.