02

Mrsmoneypenny

My son has an iphone with 02.
He has gone travelling and has been away for over six months, we are tied into the contract until it ends in around March, if he decides not to return by March we want to be able to cancel the payments, so need to get into his account.
He gave me the login details and I have put them in wrongly.
I can ask them to send me new password etc., however, I will have to ask my son to put his 02 sim back in so they can send details to the registered number.
Putting the Sim back in isnt a problem, but if he has 100's of txt messages that have been sent while he has been out of UK I am worried that he will suddenly have to pay for receiving all those just to see the one txt from 02.
Is there any other way of getting the info I need without the possibility of it costing a fortune?
Thanks

Quentin

You don't pay to receive text messages.

Miss_Penny_Pincher

You don't pay to receive texts abroad as far as I know, only calls.

Mrsmoneypenny

I have a UK sim card and live outside UK,if I have been in UK and forget to take the UK sim card out when I get home, I get charged for the texts.

Herongull

That is very unusual. What mobile company are you with?

zzzLazyDaisy

O2 definitely do not charge for receiving texts abroad, just for sending.

Quentin

Mrsmoneypenny wrote: »

I have a UK sim card and live outside UK,if I have been in UK and forget to take the UK sim card out when I get home, I get charged for the texts.

This is anecdotal and does not apply to 02.

The op won't have this problem!

dalesrider

Mrsmoneypenny wrote: »

if he decides not to return by March we want to be able to cancel the payments, so need to get into his account.
Thanks

And also cancel the contract. As stopping the payments will not cease the contract. What it may do is cause o2 to block the phone.

Why can he not do this himself? I-Phone has wi-fi access and easy access to his account.

Gives ideas's about charges

sdduk

dalesrider wrote: »

And also cancel the contract. As stopping the payments will not cease the contract. What it may do is cause o2 to block the phone.

Why can he not do this himself? I-Phone has wi-fi access and easy access to his account.

Gives ideas's about charges

Some networks will not let you check your account over WiFi
i don't know about O2 but i do know 3 will not let you use WiFi to check your account it tells me to turn off WiFi before it will work.

dalesrider

sdduk wrote: »

Some networks will not let you check your account over WiFi
i don't know about O2 but i do know 3 will not let you use WiFi to check your account it tells me to turn off WiFi before it will work.

Can certainly check my o2 account via wi-fi.

jhe

as said 02 do not charge to recieve texts abroad. they do charge for any answer phone messages though and data,