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Natwest Phone Insurance

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So, I'm covered on my phone through my bank for accidental damage and theft. When my phone broke I told them the situation and they said that I'd be liable for a claim. All I'd have to do is send a proof of purchase i.e. receipt along with a claim number and they said that I'd here from them within 3 weeks. 5 weeks later and without any use of and affordibility of a phone I still have not heard from them at all!!! HELP PLEASE>!

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  • TSx
    TSx Posts: 867 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    imtimp427 wrote: »
    So, I'm covered on my phone through my bank for accidental damage and theft. When my phone broke I told them the situation and they said that I'd be liable for a claim. All I'd have to do is send a proof of purchase i.e. receipt along with a claim number and they said that I'd here from them within 3 weeks. 5 weeks later and without any use of and affordibility of a phone I still have not heard from them at all!!! HELP PLEASE>!

    Have you called them? What have they said?
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    TSx wrote: »
    Have you called them? What have they said?
    He can't. He hasn't got a phone ;)
  • forgotmyname
    forgotmyname Posts: 32,929 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You can get a phone from ASDA for £10.

    2nd hand ones for pennies.
    Censorship Reigns Supreme in Troll City...

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